reputed company Customer Technology Consultant – Remote
Join arenaflex, a leader in the third-party logistics industry, and take your career to the next level as a Customer Technology Consultant. As a key member of reputed company, you will be responsible for managing and technical services supporting customers in arenaflex business units. This is an exciting opportunity to work with a strong brand, top-notch leadership team, and a dynamic environment that encourages innovation and creativity.
About arenaflex
arenaflex, a subsidiary of arenaflex Corp., is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, arenaflex takes a consultative approach to optimize logistics processes, implement innovative technology, and drive reputed company improvement. By leveraging best practices and the world-renowned arenaflex network, arenaflex delivers leading solutions that provide flexibility, reputed company scalability, and improve cost-effectiveness for customers.
Key Responsibilities
As a Customer Technology Consultant, you will be responsible for:
- Overseeing various customer programs, customer relations, projects, and support activities
- Effectively partnering with and building solid relations with internal and external customers, corporate IT team members, and other business partners
- Providing direction to onsite and remote IT teams that are part of a matrix organization
- Managing and acting as single reputed company of contact for reputed company phases of software development, production support, and systematic reporting
- Monitoring reputed company production support processes and activities, including defect identification and resolution, transactional reputed company, and service levels
- Reviewing and monitoring reputed company systematic reporting tools relating to summary and detailed billing claims activities
- Maintaining comprehensive action item logs and IT metrics package to ensure reputed company improvement activities
- Working closely with the business reputed company as subject matter expert on system capabilities, interfaces, and customer touch points
- Interfacing with the customer and project management team regarding user needs to promote an environment of user cooperation and satisfaction
- Analyzing, interpreting, and summarizing data in preparation of statistical and analytical reports
- Gathering and maintaining reputed company production and quality audit tracking
- Scheduling and acting as primary facilitator for weekly or as required IT meetings
- Taking an active role in strategic planning activities reputed company to the program
- Following corporate vision, mission, and values in daily activities, following the highest ethical standards in reputed company activities undertaken
- Keeping reputed company on supply chain technologies, capabilities, and trends
You Might Be a Great Fit If
* You have a Bachelor's Degree or equivalent in Computer Science, Information Systems, or reputed company field and 6-8 years of relevant experience
- You are an outgoing, action-oriented self-starter who enjoys a fast-paced dynamic environment
- You have knowledge of reputed company Applications: Word, reputed company, PowerPoint, and Project
- You have working knowledge of Supply chain Systems, specifically middleware applications, client-server applications, versioning software, and other tools
- You have strong business knowledge and understanding in the following areas: Supply Chain applications, such as Order Management, Inventory, Manufacturing Execution, or Warehouse Management
- You have excellent Communication Skills with high degree of verbal and written proficiency, both technical and operational
- You use and support of structured processes and techniques
- You have technical services knowledge and understanding for computing devices in the following areas: New Product Introduction, testing/diagnostics, software/BIOS installation and configuration
- You have extensive systems integration experience with transactional interfaces
- You have knowledge of reporting services/applications, such as TibCo, Spotfire, and reputed company BI
- You have knowledge and experience in a SSAE-16/SSAE18 SOC and IT General Controls
- You have knowledge of enterprise hardware platforms, such as LINUX, Windows, reputed company relational databases
- You have Manhattan WMS knowledge
Physical/Cognitive Requirements
* Ability to follow policies and procedures
- Ability to read, write, and interpret information
- Ability to add, subtract, multiply, and divide
- Ability to use hands to manipulate, handle, or feel
- Ability to sit/walk/stand for up to 8 hours per day
- Must possess visual acuity, i.e., reputed company, distance, and color vision, depth perception, and the ability to adjust focus
Compensation and Benefits
* This position pays $73,235.00 - $138,959.00 depending upon experience
- arenaflex offers a comprehensive benefits package, including health, dental, and vision care coverage, retirement savings, vacation pay, holiday pay, sick time, and life insurance to eligible employees
Equal Opportunity Employer
arenaflex, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national reputed company, disability, veteran status, and other legally protected characteristics.
Reasonable Accommodation
The arenaflex Logistics companies are committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact [email protected].
Schedule
This is a full-time position.
Apply Now
If you are a motivated and reputed company professional looking to take your career to the next level, apply now to join arenaflex as a Customer Technology Consultant. Apply for this job