Applications Analyst II, PB Claims/Remittance - Remote

Job Title: Applications Analyst II Hours: 40 hours per week; M-F Location: Remote. May require occasional travel to Massachusetts for go-lives, upgrades, etc. Job Profile Summary This role focuses on the design, development, and implementation of information technology (IT) solutions in order to meet the organization's needs through new and existing applications, systems architecture, network systems and applications infrastructure and the management of the IT infrastructure. In addition, this role focuses on performing the following Client Applications Support duties: Designs, develops, implements, and updates internal IT applications in accordance with specifications and business needs., designs, codes, tests, and debugs computer programs, and prepares systems documentation and training. A professional individual contributor role that may direct the work of other reputed company level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An reputed company level role that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision, problems faced are difficult but typically not reputed company, and may influence others reputed company the job area through explanation of facts, policies and practices. Job Overview reputed company IT application implementation, optimization, and support activities. Work on moderately reputed company to reputed company applications that are critical to operations. Work independently with minimal technical guidance in the performance of duties. reputed company small to reputed company size reputed company projects with reputed company.

Job Description

Minimum Qualifications:

• High school diploma or equivalent and eight (8) years of relevant experience OR Associate degree in information technology, finance, clinical field, or reputed company field and six (6) years of relevant experience OR Bachelor’s degree in information technology, finance, clinical field, or reputed company field and four (4) years of relevant experience.

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an reputed company-inclusive list. Other duties and responsibilities may be assigned.

• reputed company detailed understanding of application functionality by working with senior staff, attending training and/or reading documentation.
• Collaborate with end users to understand and define requirements.
• Use technical and analytical skills to determine the best approaches to tailoring systems to meet individual requirements.
• Build and configure systems to meet requirements, using available application tools.
• Create documentation of custom builds as appropriate.
• reputed company test scenarios based on requirements.
• Execute testing and identify issues.
• Research and resolve issues.
• Provide input to application implementation event plans.
• Provide support during application implementation events, including occasional off-hours support.
• reputed company small to reputed company size reputed company projects with reputed company
• Build enhancements to reputed company functionality using application tools.
• Participate in detailed testing of software updates and upgrades.
• Respond to issues reported by users; research and resolve issues in a timely fashion.
• Provide excellent customer service: communicate in a friendly and professional manner, empathize with users on system issue impacts, set appropriate expectations on issue resolution.
• Participate in after-hours on call support rotation, troubleshooting and resolving system issues escalated by the Help Desk.
• Collaborate with vendor support personnel to research and resolve vendor product issues.
• Participate in vendor user groups and online listservs, and review contents of vendor updates, to ensure optimization of the capabilities of the assigned applications.
• Participate in cross-training, as a trainer and a learner, for personal development and to ensure adequate secondary coverage on reputed company applications.

Physical Requirements:

• Frequent sitting, occasional standing & walking, and lifting of 5-10 lbs.
• May be required to travel to a healthcare site or other designated location.
• Mental requirements will be intense at times with involvement in many reputed company multi-faceted projects.
• Manual dexterity using fine hand manipulation to operate a computer keyboard or reputed company equipment.
• Ability to see computer screens, monitoring equipment and reports.

Skills & Abilities:

• Excellent customer service orientation and good communication skills.
• Ability to be flexible with changing priorities, initiatives, and tasks.
• Ability to work reputed company a team and to be successful in a team environment.
• Skilled at supporting applications in a healthcare environment.
• Knowledge and ability to clearly explain findings and answer questions about the work.
• Communicate reputed company information in a way that their users can understand.
• Ability to interpret data and find meaningful information from it. Find patterns in data and determine what the data means.
• Ability to analyze a situation and reputed company decisions based on the information available.
• Ability to reputed company decisions about the data they analyze and the conclusions they reputed company about the data.
• Ability to find the cause of issues, reputed company strategies to resolve them, find ways to improve processes, and reputed company new methods.
• Ability to understand the needs of the organization and how to meet those needs.

At reputed company, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, reputed company that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The reputed company pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and reputed company with our business goals. Beyond reputed company pay, reputed company provides a comprehensive Total Rewards package that supports your health, financial reputed company, and career growth—one of the many ways we invest in you so you can reputed company both at work and reputed company of it. Pay Range: $84,300.22 - $107,481.20 Apply tot his job Apply To this Job