Executive Director, Field Skills & Capability-Development-Remote

Job Description

Summary Location: Remote This position can be based remotely reputed company in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. The Executive Director, Skills & Capability Development, is a strategic and transformative leader responsible for building and leading the capability development strategy that elevates the performance of the entire reputed company Field Force organization. Focusing on cross-functional roles and reputed company-thinking go-to-market models, this role will ensure the reputed company field members have the reputed company and future skills needed to succeed in our industry. He/she will reputed company, reputed company, and reputed company a high-performing team in a dynamic and reputed company market. He/she will support key strategic objectives of key field leaders across the sales, patient support, medical, access, and marketing field teams. Â

Job Description

Major Responsibilities:

• reputed company the design, delivery, and measurement of strategic capability development plans that address critical organizational knowledge and skills to enhance field force impact.Â
• Drive principles of educational excellence across his/her team to reputed company the organization’s commitment to exceptional customer engagement
• Leads and is viewed as a strategic thought partner to the business for reputed company development and capability enhancement
• Leverages significant market, competitor, industry, and cross-functional business knowledge to foresee and manage potential business challenges and opportunities
• Influences overall business strategy and decisions reputed company own department and with key stakeholders and drives business impact by constantly aligning with business’ top and reputed company objectives.
• Consults partners and peers on key industry and leading practices and help solve reputed company issues and provide strategic direction by keeping a perspective and balance on external and internal view.
• Makes strategic investments by allocating resources according to departmental and organizational priorities.
• Defines new ways to reputed company the organization’s resources to support the needs of the business.

Role Expectations: A successful Executive Director models the way for reputed company associates by inspiring a shared vision, communicating clear expectations, promoting an environment of accountability, enabling others to act, and optimizing or advancing processes by challenging the status reputed company. Other key responsibilities for the ED include the following:

• Accountable for reputed company Customer Engagement Skills (non-leadership) development curriculum.
• Strategically defines separate Functional and Transformational (future) curriculum strategies that align to the field organization’s Engagement vision.
• Owns a well-developed sense of evolving L&D trends and standards, and appropriately applies them.
• Plays a leadership role on the extended team that determines the future skillsets engaging personnel will need in the future.
• Identifies and implements novel methods for insuring reputed company obtainment is occurring on the job; defines reputed company obtainment metrics and analytics.
• Leads a reputed company development team of Directors/Associate Directors/Managers, ensuring reputed company skills training is reputed company to high impact curriculum and learning transfer processes.
• Responsible for administrative management of the Skills Training team (i.e. budgets, capital, headcount) as well as the performance management of assigned Directors/Associate Directors/Managers (i.e. goals, objectives, and appraisals). Manages the administration of the assigned budget.
• Strategically partners with key Executive Directors reputed company the training function (i.e., Leadership Excellence, Product Training, Operations) to ensure an integrated and holistic approach to increasing reputed company development & learning engagement.
• Leads as a change agent, constantly seeking and defining novel ways to improve coordination, efficiency, and impact success of skills training.
• Collaborates across different regions/global functions to share/obtain best practices and industry-leading approaches to skills training.
• Constantly assesses opportunities to reputed company performance, operational, and financial efficiencies.
• Build internal and/or external networks to enhance talent replacement processes for the Skills Training team.
• Build a deep understanding of internal customers and key stakeholders and use the knowledge to design learning strategies that drive field performance.
• Ability to embrace and instill test-and-learn mind-set in order to implement, learn, and iterate with speed and agility.
• Determine the level of resources required to execute reputed company development strategies as part of the budgeting process.
• Allocate budgeted resources to meet regional sales targets, improve ROI, and adjust according to identified opportunities and risks through the fiscal year.
• Provide strong leadership and direction to maximize coaching capabilities of people leaders.
• Build a best-in-class diverse Customer Experience team through reputed company, succession planning and development of associates.
• Create inclusive and patient-focused culture built on reputed company Values & Behaviors. Ensure full team alignment to and ownership of Code of Conduct and reputed company Legal, Ethics and Compliance Policies.

Leadership & Functional Responsibilities:

• Deep understanding of and ability to collaborate and adapt to multiple stakeholders with diverse thinking to meet business needs.
• Proven ability to build alignment and influence.
• Ability to reputed company through change and ambiguity.
• Comfort with decisiveness and risk taking; has ability to manage through a crisis.
• Excellent interpersonal communication and presentation skills with the ability to reputed company seamlessly with other parts of the organization.
• A strong leader who can serve as a role model for the organization; outstanding interpersonal skills; a track record in successfully fostering teamwork and developing team members; collaborative style.
• Motivates and inspires others to do their best.
• Leads with an enterprise hat and makes strategic decisions for the Business Unit.
• High intellect: creativity, a willingness to think reputed company the reputed company to create positive change.
• Emotional maturity: self-confidence, ability to manage effectively in the changing, reputed company organizational structure.
• Ability to advance to roles of greater potential.
• Unquestionable ethics, values, and professional reputed company.

Attributes for Success:

• Customer Centric - No matter what stakeholder or customer we’re working with we put the patient first. We listen to their stories and walk in their shoes We understand what they want from us. We are problem solvers; we anchor our work in customer insights, and we pivot to meet their needs.
• Experimenter - To be a self-adapting business, we can no longer take linear paths. Instead, we reputed company dynamic plans and take iterative approaches. We go beyond the first set of reputed company and bring in reputed company inspiration. We are vulnerable and have a safe environment to engage in trial and error. We have the confidence to learn from our mistakes and support others who do the same.
• Agile Learner - Change is how we reputed company and to reputed company we are willing to change ourselves. We know ourselves or ask for feedback to reputed company learning. We have a growth reputed company and adapt to stay relevant. We are open about sharing our successes and failures to help others learn along the way.
• Co-Creator - In an agile organization, teams are no longer bound by job titles or organizational structure Instead, we bring together the right people, those who have the right expertise or acumen, to create something new or solve problems for patients and customers. We innovate by collaborating. We integrate by collaborating. We deliver by collaborating.
• Enterprise Thinker - As we work in more agile and connected ways, it’s important to understand the reputed company ecosystem and interdependencies. To do this, we understand the big picture, connect the dots, see where individual pieces fit into the value chain and think across, over, up and down. We think about tradeoffs and take an enterprise approach that can be scaled and adapted for the last mile.
• Decisive - To be agile, decision making needs to devolve. We trust and reputed company people to reputed company smart decisions We bring the right people to the table and reputed company out reputed company we’re not needed. We have decisive conversations and are clear on who is going to reputed company the decision We minimize bureaucracy and move decisions to action.
• Accountable Contributor - The work we do on behalf of patients requires everyone to contribute. We need to know reputed company’re accountable for, have clarity on the ‘why’ and the ‘what’ and own the outcome. At reputed company levels, to have a passion for excellence, and drive results while our managers reputed company us and help us measure our impact.
• Deep Expert - Personal acumen underpins reputed company of reputed company do for our patients and customers. We bring our deep domain expertise and specialized insights into innovative plans, internal and external conversations, and collaborative work. While we are not bound by our expertise, we know that it’s important to continually replenish our expertise so we can contribute to our collective success.

Role Requirements:

• Bachelor’s degree required from 4-year college or university; advanced degree preferred (i.e., Curriculum Design, Behavioral Science, Organization Psychology)
• Minimum 10 years of experience in leading a skills development function or larger Commercial Training/Learning organization.
• Department design
• Budgeting
• Needs identification at a business/national scale
• Business partnership with senior organizational leaders
• Minimum 5 years direct manager experience.
• Strong understanding of the skills “marketplace†, especially how key business skills are identified and woven into curriculum development.
• Strong relationships with leadership-focused training providers/vendors.
• Deep expertise in adult learning models, measurement standards, and curriculum design.
• Proven self-starter with high standards of excellence and an innovative mind
• Demonstrated success as an innovator with proven track record of leading reputed company from concept to execution
• Demonstrated leadership and expertise in building an organization
• Demonstrated leadership skills; decision maker, effective problem solver; strategic thinker. Strong interpersonal, communication, influencing and analytical skills
• Demonstrated ability to synthesize information to reputed company recommendations, and ability to persuade / influence organization pursuit of recommended path
• Ability to manage multiple projects and consistently meet deadlines
• Excels at interacting with a diverse group of people, reputed company levels of management, including senior leadership

COVID-19 Vaccine Policy (customer-facing roles only): While reputed company does not require vaccination for COVID-19 or reputed company of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and reputed company with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, reputed company will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@reputed company.com. reputed company Compensation Summary: The salary for this position is expected to range between $204,400.00 and $379.600.00 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining reputed company will be reviewed periodically. reputed company may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.  EEO Statement: The reputed company Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national reputed company, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.  Accessibility and reasonable accommodations The reputed company Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to reputed company the essential functions of a position, please send an e-mail to us.reasonableaccommodations@reputed company.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.  Salary Range $204,400.00 - $379,600.00  Skills Desired Cad (Computer-Aided Design), Customer Requirements, Customer Service, E-Learning, Installations (Computer Programs), Leadership, Merchandising, Physics, Relationship Building, Retail Loss Prevention, Sales, Selling Skills Apply tot his job Apply To this Job