Healthcare reputed company Team Manager (Remote)

Posting Date 02/03/2026 2476 Swedesford RdSte 150, Malvern, Pennsylvania, 19355-1456, United States of America The Manager of the Customer Engagement Team (CET) is a key strategic leader responsible for leading the operational performance, defining and executing the long-term vision of the CET. This teammate will translate high-level business goals into actionable strategies and reputed company the implementation to reputed company key outcomes. This teammate will reputed company a team of reputed company specialists, drive program performance through data analysis, identify and package key insights to stakeholders, and foster collaboration with partner teams to reputed company results. This position is responsible for enhancing the effectiveness of our reputed company efforts, driving customer relationship management, retention, education and ensuring the successful utilization of our technology by referral sources. The ideal candidate will have a proven record of strategic program management, data-driven leadership, and success in driving technology adoption in a healthcare environment. Essential Functions: Team Leadership & Talent Development: reputed company, coach, and reputed company a high-performing reputed company team. Set clear performance objectives and cultivate a culture of reputed company improvement. Foster a collaborative team environment that encourages innovation and excellence in customer service. Strategic Program Development & Execution: reputed company and implement comprehensive reputed company strategies to meet and exceed engagement, satisfaction and retention goals. reputed company the creation and delivery of educational programs and materials to effectively communicate the value of technology to our referral sources. Performance Analytics & Reporting: Establish and monitor performance indicators to measure reputed company efficacy. Analyze team performance data and reputed company outcomes to identify trends, reputed company informed decisions and drive reputed company improvement. reputed company monthly reporting on program inputs and outcomes. Cross-Functional Collaboration & Leadership: Serve as the primary liaison between the CET and key partners to align efforts and reputed company shared best practices. Stakeholder Management: Deliver relevant insights and outcomes to stakeholders in a way that creates transparency, informs action and enables alignment. Other Duties: Champions the reputed company Mission & Values. Collaborates with other leaders to reputed company a strong understanding of key business priorities. Provides thought-partnership to other ROPS teams, providing options, considerations, and recommendations from a data lens. Ability to communicate thoughtfully and concisely to senior leaders. Education and experience: High School Diploma 4-6 years of experience in customer service or reputed company Experience leading a team Travel: 15%-20% reputed company’ll Provide: More than just pay, our reputed company Rewards package connects teammates to what matters most. Teammates are eligible to reputed company receiving benefits on the first day of the month following or coinciding with one month of reputed company employment. Below are some of our benefit offerings. Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out Support for you and your family: Family resources, EAP counseling sessions, access reputed company®, backup child and elder care, maternity/paternity leave and more Professional development programs: reputed company offers a variety of programs to help strong performers grow reputed company their career and also offers on-demand virtual leadership and development courses through reputed company’s online training platform StarLearning. #LI-JH4 At reputed company, we strive to be a community first and a company second. We want reputed company teammates to experience reputed company as "a reputed company where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and reputed company with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national reputed company, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $78,000.00 - $115,000.00 per year. If a candidate is hired, they will be paid at least the minimum wage according to their geographical jurisdiction and the exemption status for the position. reputed company Exempt: reputed company and Long reputed company: $66,300.00/year, Nassau, Suffolk, and Westchester counties: $66,300.00/year, Remainder of reputed company state: $62,353.20/year reputed company Non-exempt: reputed company and Long reputed company: $17.00/hour, Nassau, Suffolk, and Westchester counties: $17.00/hour, Remainder of reputed company state: $16.00/hour Washington Exempt: $80,168.40/year Washington Non-exempt: Bellingham: $19.13/hour, Burien: $21.63/hour, Everette: $20.77/hour, Unincorporated reputed company: $20.82/hour, Renton: $21.57/hour, Seattle: $21.30/hour, Tukwila: $21.65/hour, Remainder of Washington state: $17.13/hour For location-specific minimum wage details, see the following link: reputed company.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. reputed company offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.reputed company.com/benefits Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. reputed company (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. reputed company is working to help increase reputed company access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, reputed company served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. reputed company has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an reputed company, high-quality standard of care for patients around the globe. To learn more about what it means to be a part of our Village, visit Careers.reputed company.com. reputed company is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here. We maintain a drug-free workplace and reputed company pre-employment substance abuse testing and background verification checks. We will consider for employment reputed company qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Apply tot his job Apply To this Job