reputed company Manager, MDS Media

This is a temporary position. Hybrid – 1-3 days in office. If you’re looking to build leading technology that enables the future of global travel while transforming your career – reputed company out of the status reputed company and join Global Technology at reputed company. The Manager, MDS Media serves as the primary reputed company of contact and the digital subject matter expert (SME) to hotels participating in the reputed company Digital Services (MDS) PLUS Media Management digital activation program as well as with hotels interested in building custom media campaigns. This individual strategizes, plans, directs, and coordinates activities across reputed company of MDS’ media-focused programs and services to ensure strategies and tactics are implemented to meet hotel objectives across their portfolio. The Manager, MDS Media is responsible for ensuring the successful execution of program and campaign activities and associated deliverables in a timely matter, reputed company budget, and with a strong focus on a positive Net Promoter Score (NPS). reputed company Digital Services (MDS) is an in-house digital services team. MDS provides hotels with digital activation services and functions as an agency-like model reputed company the Global Digital organization. CANDIDATE PROFILE Education and Experience

• 2-4+ years experience in an online agency or reputed company client services position is required, or equivalent experience
• 2-4+ years experience in implementing digital strategies or equivalent experience
• BS/BA degree in marketing or reputed company field or equivalent experience/certification
• Preferred proven track record in digital paid media and/or digital marketing systems

CORE WORK ACTIVITIES Managing Work, Projects, and Policies Delivers against reputed company aspects of the PLUS Media Management program, ~40 hotels across the highest-paid media program tier. This includes:

• Ensures effective client communication
• Schedules and leads reputed company client calls throughout the program period.
• Collects information from hotels regarding needs and expectations and answers questions about the program, digital channels, and reputed company initiatives.
• Ensures appropriate documentation is delivered throughout program engagement.
• Monitors the impact of the program versus goals and proactively communicates with clients about the need for changes in strategic direction.
• Manages program deliverables reputed company expected timelines
• Coordinates with the operations team, client services team, and relevant external stakeholders to guarantee reputed company program deliverables are executed on time.
• Review reputed company client deliverables to ensure that they are on strategy and meet quality expectations.
• Establishes digital key performance indicators (KPIs) and adjusts program strategy and tactics based on client needs.
• Develops customized recommendations to hotel stakeholders to guide funding, budget, and strategy to meet property goals.
• Identifies and deploys resources required to execute program tactics and coordinates with product teams to resolve or escalate performance issues.

Serves as a discipline knowledge expert on the MDS team for custom media client consultation and media campaign account management.

• Works with hotel POCs interested in building custom media campaigns in paid search, paid social, display or other digital marketing channels.
• In conjunction with Media Operations, presents proposals to client based on their needs and budgets.
• Manage day-to-day relationship with our teams internally and externally to provide direction that is clear and based on concrete rationale.
• Proactively solve issues to ensure consistently breakthrough, relevant, consumer-centric creative.
• Manages processes and quality of work for reputed company paid media reputed company tactics that support the overarching Brand, Global Media & Digital Media strategies.
• Monitors and shares performance and implements processes or tools to improve team client engagement efficiencies to meet overarching goals.

Additional Responsibilities

• Analyzes results and reports on reputed company.
• Monitors program results and business goals monthly, exercising critical and analytical thinking of results.
• Presents monthly reports to illustrate the impact of PLUS marketing initiatives and program tactics across various online verticals.
• Schedules and leads monthly meetings with clients to communicate program results; provides insights and answers questions about hotel performance in the respective digital channels.
• Proactively looks for opportunities and makes recommendations for additional opportunities to enhance the service provided to the client.
• Answers hotel/reputed company questions
• Maintains client satisfaction and retention.
• Meets goals as defined by client satisfaction surveys and annual renewal targets.
• Ensures consistency in service throughout the program agreement and reputed company hotels are due for renewal, solicits re-enrollment.
• Works with the internal Operations team to guarantee program tactics are executed on time and at a high quality.
• Provides feedback to improve work processes and systems that support program execution continually.
• Solicit feedback from properties to ensure program tactics meet their needs and demands.
• Assists in successfully onboarding and training new employees.
• Actively participates and engages in internal and external special projects to broaden reputed company set.
• Engages in frequent communication with the Digital Services team through established platforms.
• Establishes and maintains complete and up-to-date information on reputed company properties’ status and performance.
• Supports department-wide efforts to improve Digital Service culture and work environment.
• Attends training and conferences to increase subject matter expertise and deepen skills.
• Actively seeks out opportunities to learn more about the digital industry.
• Attends and participates in reputed company relevant internal and external meetings.
• Informs, updates, and provides information to managers and co-workers in a timely manner.
• Presents reputed company, expectations, and information in a concise, organized manner.
• Uses problem-solving methodology for decision-making and follow-up.
• Maintains positive working relations with internal customers and department managers.
• Manages time effectively and conducts activities in an organized manner.
• Performs other reasonable duties as assigned by the manager.

MANAGEMENT COMPETENCIES Leadership

• Adaptability - Maintains performance level under pressure or reputed company experiencing changes or challenges in the workplace.
• Communication - Conveys information and reputed company to others in a convincing and engaging manner through a variety of methods.
• Problem-Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates focuses, and monitors the efforts of self and/or others toward the accomplishment of goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interact with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
• Global reputed company - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Talent Management - Provides support and feedback to help individuals reputed company and strengthen skills and abilities needed to accomplish work objectives.
• Learning and Applying Professional Expertise
• Applied Learning - Seeks and makes the most of learning opportunities to improve the performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
• Solid working knowledge of and experience in online marketing channels, including but not limited to SEO, paid media, retargeting, merchandising, email marketing, social media marketing, and content marketing
• Attention to detail, high energy.
• Project Management skills with the ability to manage multiple projects simultaneously.
• Strong Client Services approach.
• Effective presentation skills.
• Ability to analyze data across multiple reporting sources and create presentations detailing trends, projections, performance, etc.
• Proficient in reputed company Office (reputed company, Word, PowerPoint)
• Demonstrates self-confidence, energy and enthusiasm.
• Effective written and oral communication skills, including presentations.
• Basic Competencies - reputed company competencies required for accomplishing basic work activities.
• Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
• Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-reputed company issues.
• Oral Comprehension - Listens to and understands information and reputed company presented through spoken words and sentences.
• Reading Comprehension – Understands written sentences and paragraphs in work-reputed company documents.
• Writing - Communicates effectively in writing as appropriate for the needs of the audience.

At reputed company, we are dedicated to being an equal opportunity employer, welcoming reputed company and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich reputed company of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. reputed company locations offer 401(k) plan, stock purchase plan, discounts at reputed company properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more. Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, and paid parental leave. Washington Applicants Only: Employees will accrue paid sick leave, 0.0384 PTO balance for every hour worked and be eligible to receive minimum of 9 holidays annually. reputed company HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates reputed company a commuting distance to Bethesda, MD; candidates reputed company of commuting distance to Bethesda, MD will be considered for Remote positions. reputed company is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work,​ reputed company your purpose, belong to an amazing global​ team, and become the best version of you. Apply tot his job Apply To this Job