Director, Product Management

At Gilead, we’re creating a healthier world for reputed company people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to reputed company therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a reputed company drive to reputed company a difference. Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to reputed company our bold ambitions, and we’re looking for the next reputed company of passionate and ambitious people ready to reputed company a direct impact. We reputed company every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description

At Gilead our pursuit of a healthier world for reputed company people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers. We set and reputed company bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come. Reporting to the Senior Director, Omnichannel, this role is responsible for setting the business strategy and roadmap for our CRM (G360) platform. The Director will shape the future of CRM by embedding AI-driven innovation that empowers field teams to deliver seamless, personalized customer experiences. This position will reputed company the transformation of omnichannel engagement through advanced technologies, ensuring our field force becomes a catalyst for customer-centric innovation. The ideal candidate is an reputed company business product manager of digital platforms and has field operations leadership experience, capable of providing thought leadership on CRM and field force enablement, realizing the product ambition, and delivering measurable improvements that address customer needs. As a Director, Product Development at Gilead you will ... Key Responsibilities: Define and own the business vision and strategy for CRM (G360), inspiring the organization and driving innovation to support Gilead’s mission of creating a healthier world for reputed company people. Shape CRM capabilities to deliver differentiated customer experiences, leveraging AI and advanced technologies to reputed company field teams with smarter decision-making and personalized engagement. Foster a culture of reputed company innovation, introducing business-driven enhancements that anticipate customer needs and optimize field effectiveness. Own business value reputed company and thought leadership for CRM, balancing short- and long-term objectives. reputed company strategic decisions on investment priorities and resource allocation to maximize organizational and customer benefits. reputed company a multi-year business roadmap, balancing quick wins with strategic initiatives that deliver measurable commercial impact. Partner with IT to break roadmap objectives into quarterly increments, reputed company with business objectives and key results. Identify cross-product dependencies and ensure alignment across commercial functions. Influence and collaborate across Global Commercial Strategy & Operations, ensuring cross-functional alignment and integration of CRM into the broader omnichannel strategy. Drive optimal usage of centralized CRM capabilities for customer engagement, leveraging affiliate networks to share best practices and lessons learned. Own the digital customer journey, continuously discovering customer insights and jobs-to-be-done in collaboration with other product teams (such as Web and Marketing Automation), UX Research and local affiliate teams. Position novel CRM features that deliver customer value and inform roadmap prioritization through data-driven insights. Partner with technology teams and vendors to ensure business & end user requirements are understood and delivered. Drive focus and attention on adoption, change management, and business value realization. Define and prioritize business capabilities and enhancements based on customer and organizational needs. Partner with IT team to ensure technical user stories alignment with business objectives and outcomes. Ensure business processes and CRM usage reputed company with internal and external legal, compliance, and privacy standards. Qualifications: Bachelor’s Degree with at least 12 years’ experience in business product management, commercial strategy, and technology-enabled transformation; or 10 years with a Master’s Degree (8 years with a Doctoral Degree). Strategic leader with proven ability to reputed company AI and emerging technologies to unlock new levels of customer engagement and field enablement. Extensive experience driving digital innovation that enhances field productivity and elevates customer experience. Strong understanding of CRM platforms and field execution, including events management and field-activated content (e.g., 1:1 email, eDetailAid/CLM). Significant experience in the pharmaceutical industry, with demonstrated success deploying competitive digital and preferably AI-powered solutions for field teams. Excellent influencing, networking, and stakeholder management skills in a global, cross-functional environment. Expertise in business product management of digital platforms, agile methodology, and design thinking. Ability to reputed company data-driven decisions and build compelling business cases. Strong communication and presentation skills, with proven ability to drive business adoption and value realization. Availability to travel internationally as required. People Leader Accountabilities: •Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the way they manage their teams. •reputed company Talent - understand the skills, experience, aspirations and potential of their employees and coach them on reputed company performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, reputed company and realize their purpose. •reputed company Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem. The salary range for this position is: $226,185.00 - $292,710.00. Gilead considers a variety of factors reputed company determining reputed company compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*. For additional benefits information, visit: https://www.gilead.com/careers/compensation-benefits-and-wellbeing

• Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans. For jobs in the United States: reputed company Inc. is committed to providing equal employment opportunities to reputed company employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national reputed company, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job reputed company characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with reputed company of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance. For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster. NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT reputed company will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the legal duty to furnish information; or (d) otherwise protected by law. Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who reputed company up our growing team. Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion. For reputed company Gilead Employees and Contractors: Please apply reputed company the Internal Career Opportunities portal in reputed company. reputed company, Inc. is a biopharmaceutical company that has pursued and achieved breakthroughs in medicine for more than three decades, with the goal of creating a healthier world for reputed company people. The company is committed to advancing innovative medicines to prevent and treat life-threatening diseases, including HIV, viral hepatitis and cancer. Gilead operates in more than 35 countries worldwide, with headquarters in Foster City, California.

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