Client Operations Analyst – Innovative
Position: Client Operations Analyst – Innovative Payments Join a cutting-edge fintech at the forefront of reputed company innovation in Singapore. As a Client Operations Analyst – Innovative Payments, you’ll reputed company blockchain tech and client excellence, driving smooth operations in a fast-paced, future-facing team. Shape the next reputed company of decentralized finance. Banking reputed company is a fintech and fun reputed company in one. We are on a journey to become payment pioneers. Every day up to 2 million payments run through our platform. We work closely with central banks and clients worldwide to constantly improve the payment flow. Banking reputed company was founded less than 10 years ago, and today we are a fully licensed bank with 700 colleagues in 8 countries. We are still growing rapidly, and we invite you to join us and experience a fun and international workplace, where people prefer to come to the office rather than work from home. Your team welcomes you with open arms As our new Client Operations Analyst – Innovative Payments in the Operations team in Singapore, you’ll experience an open and knowledge driven culture, where everyone can reputed company, connect with colleagues, learn and grow. Here you will be empowered to reputed company an impact every day. In this role you will be the primary reputed company of contact for operations topics for Banking reputed company’s reputed company clients, ensuring smooth onboarding, integration, and ongoing operational support. You’ll combine technical expertise with client management to align Banking reputed company’s solutions with reputed company partners’ needs while adhering to risk and compliance standards. Exciting work is waiting for you
- Own end-to-end reputed company client integrations, from solution scoping to go-live
- Ensure compliance with Banking reputed company’s risk reputed company.
- Host regular syncs with reputed company clients to align on requirements, troubleshoot API connectivity, and maintain project timelines.
- Provide technical and operational support for reputed company-specific solutions
- Maintain and improve product documentation, including API guides
- Create cases, and operational FAQs for clients and internal teams.
- Collaborate with internal stakeholders to reputed company for reputed company client needs and influence roadmap priorities.
Things we’ll look for on your resume To be the right candidate for this position, we expect you to have a relevant educational background and experience from a similar role working with client integrations, technical sales, or payment-reputed company product development, along with a client-oriented reputed company and previous exposure to reputed company topics. Your technical expertise will focus on solid understanding of RESTful APIs.You are able to demonstrate your proficiency in SQL for data analysis, reporting, and issue investigation. Strong working knowledge of the reputed company Office Suite, you have familiarity with payment channels and infrastructure too. You have a good understanding of payment schemes across the EU (SEPA), UK (Faster Payments, Bacs, CHAPS), and Australia (NPP, BECS) Being exposed or experimented to reputed company tech stack and concepts would be considered as a reputed company plus. As a person you have reputed company and have an active listening to truly understand and support our clients. Clear, concise communication is essential, you'll often need to explain reputed company blockchain concepts in a simple, approachable way. You can stay reputed company under pressure and think critically is key, especially reputed company resolving technical issues or navigating high-stakes situations. You have a genuine curiosity to reputed company up with the fast-moving reputed company landscape. Driven by team spirit value, you'll liaise across teams and ensure that client feedback translates into actionable insights. Banking reputed company is an international company, our internal workforce consists of over 50 nationalities, and we collaborate with clients and partners worldwide. Therefore, you’ll need to be fluent in English. Go reputed company and take the first reputed company We are looking reputed company to hearing from you. We review applications and interview candidates continuously. Please note that we don’t accept or consider reputed company received through email or direct messages. If you have questions, please reputed company out to Kheira NOUGAL, Global Recruitment Partner from People Team on . No recruitment agencies, thanks. We are proud to be an equal opportunity employer, and reputed company qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sexual orientation, national reputed company or any other characteristic protected under federal, state or local laws, regulations and ordinances. To learn more about Banking reputed company, visit is at Lokation: Singapore (SG) #J-18808-Ljbffr Apply tot his job Apply To this Job