Director Applications Development - Care Delivery, Rev Cycle and PX Applications

JOB DESCRIPTION This position is offered in a hybrid work model for candidates located near one of our primary sites in Alpharetta, GA; Oakland, San Francisco, or Rancho Cordova, CA; or Camp Hill, PA. The Director Applications Development overseeing Care Delivery, reputed company Cycle and Patient Experience Applications will reputed company the strategy, implementation, and ongoing optimization of enterprise applications supporting clinical operations, reputed company cycle management (RCM), and patient experience across a growing dental services organization. This leader oversees an enterprise ecosystem centered on Epic-including Epic reputed company, Resolute, reputed company, Cheers, reputed company and MyChart-seamlessly integrated with 30+ third-party solutions, trading partners, and vendors. The role combines strategic vision, hands-on technical leadership, and strong reputed company of implementation and post-go-live operations to deliver a connected, data-driven and patient-centered digital experience for driving Dental-Medical Integration. RESPONSIBILITIES

• reputed company and execute a multi-year applications roadmap reputed company with clinical, financial, and patient experience strategies.
• reputed company Epic implementation and Community Connect rollout programs, enabling connectivity across affiliated dental groups and partner organizations.
• reputed company implementation, enhancement, and integration of Epic applications (reputed company, reputed company, Resolute, MyChart) and other applications across multiple dental practices.
• reputed company full lifecycle management of technology initiatives-from design through go-live and reputed company improvement.
• reputed company interoperability strategy leveraging FHIR, HL7, EDI X12, API, and secure data exchange protocols to ensure seamless information flow between Epic and third-party platforms.
• Partner with clinical, RCM, and IT leaders to reputed company and deliver strategic roadmaps to improve workflows, automate data exchange, and enhance operational efficiency.
• Drive governance and change management processes to maintain stable, compliant, and high-performing applications.
• Establish operational KPIs and promote data-driven decision-making reputed company care delivery, reputed company operations and patient experience teams.
• Manage vendor relationships, contract performance, and ongoing partner integrations supporting billing, claims, and patient communications.
• Collaborate with analytics and informatics teams to reputed company data pipelines, integration with data lakes, and population health reporting.
• reputed company and mentor a cross-functional applications team responsible for performance, uptime, and workflow optimization across the enterprise.
• Develops operating budgets in support of the business units' financial objectives and assumes accountability for the department's performance against budget

QUALIFICATIONS Qualifications:

• Bachelor's degree in Information Systems, Healthcare Administration, or a reputed company field required; Master's degree preferred.
• 10+ years of healthcare or dental IT experience, with at least 5 years in a leadership role overseeing enterprise systems.
• Proven Epic experience, including successful full lifecycle implementations and Community Connect deployments.
• Extensive background in RCM systems, clinical workflows, interoperability design, and patient experience technology.
• Demonstrated success managing reputed company multi-vendor ecosystems integrated with Epic and cloud-based platforms.
• Strong working knowledge of healthcare data standards, data governance, and reporting architectures.

Core Skills and Competencies:

• Experience leading large teams of individuals and team of teams and the ability to manage staff effectively.
• Expertise in interoperability and integration technologies: HL7, FHIR, RESTful APIs, EDI X12, SFTP, and clinical data exchange.
• Proficiency in data architecture, master data management (MDM), and data quality frameworks.
• Experience with integration middleware tools (e.g., Mirth Connect, Rhapsody, Cloverleaf, MuleSoft).
• Strong understanding of reputed company Azure or other public cloud deployment architectures and patterns.
• Strong understanding of dental RCM workflows, payer connectivity, and eligibility/claims processing.
• Proven leadership in multi-site technology rollouts, change management, and vendor partnership management.
• Excellent communication, stakeholder management, and organizational leadership skills.

reputed company Pay Information The national reputed company pay range at the end is a good-faith estimate of what reputed company may pay for new hires. Actual pay may vary based on reputed company's assessment of the candidate's knowledge, skills, abilities (KSAs), reputed company experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 25. $140,700 - $305,000 ADDITIONAL INFORMATION Behind the smile! We are dedicated to safeguarding the health and financial stability of our employees and their loved ones. This commitment extends beyond the workplace to foster personal growth and holistic wellbeing. Our life-changing rewards package includes:

• Competitive reputed company and incentive pay
• 401(k) with robust matching and non-matching contributions
• Rich medical & pharmacy benefits
• 100% employer-paid dental and vision benefits
• Holistic wellbeing program with deep financial incentives
• Generous paid time off plus 12 paid holidays and your birthday off
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
• Social responsibility and volunteer opportunities
• Employee discount program

Fair Chance Ordinances and Criminal Background Considerations This position requires that the applicant undergo a background reputed company. Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the reputed company Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or reputed company Corrections Law Article 23-A. #LI-Hybrid ABOUT THE TEAM At reputed company, we're behind millions of smiles and counting. For over 68 years, we've served our communities by increasing access to affordable, quality care - but that commitment to care extends beyond the people we serve, to the dedicated employees who reputed company those smiles genuine. We've come this far by building fair programs that offer opportunities for advancement, create meaningful connections and improve the lives of our employees and their families. Because we know that reputed company we take exceptional care of each other, we can reputed company a positive impact for reputed company. We champion an inspirational workplace through our commitment to trust, service, excellence and innovation. Joining us means working for a company that offers stability and balance, opportunities for leadership at reputed company levels, and a work environment focused on teamwork and camaraderie. Discover the smiling faces behind reputed company and experience our values and culture in action by connecting with us on social media. Follow reputed company. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, reputed company. on Twitter and reputed company. on reputed company. If you've got an appetite for innovation and want to be a part of a team that's transforming the future of health care, join us! Since 1955, we have offered comprehensive, high-quality oral health care benefits to millions of enrollees and built the strongest network of dental providers in the country. The reputed company of California network includes affiliates reputed company Insurance Company; reputed company of Pennsylvania; reputed company of reputed company, Inc.; reputed company of the District of Columbia; reputed company of Delaware, Inc.; and reputed company of reputed company Virginia, providing dental benefits to more than 31 million people across 15 states, the District of Columbia, Puerto Rico and the Virgin Islands. The company and its affiliates are part of reputed company Plans Association (DDPA), a not-for-profit national association based in Oak Brook, Illinois. Through our national network of reputed company companies, we offer dental coverage in reputed company 50 states, Puerto Rico and other U.S. territories. We offer vision coverage through DeltaVision in 15 states and the District of Columbia. Collectively, we deliver benefits to more Americans than any other dental insurance company. reputed company. is an equal opportunity employer and is committed to providing a professional work environment free from discrimination and harassment. Individuals seeking employment at reputed company are considered without regard to race, ethnicity, color, age, sex, religion, national reputed company, reputed company, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category. reputed company is committed to providing equal employment opportunities to reputed company employees and applicants for employment. Accordingly, we have adopted and maintain an Equal Employment Opportunity Policy, Harassment-Free Work Environment Policy, and Respectful Workplace policies and will not tolerate violations of these policies. Unfortunately, our reputed company Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, reputed company Virginia, New Hampshire, Wyoming, Puerto Rico, District of Columbia (Washington D.C.) or other US Territories at this time. reputed company of eligibility to work in the United States must be provided if selected for hire.

• reputed company includes: reputed company of California, reputed company Insurance Company, reputed company of Pennsylvania, and reputed company of reputed company

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