Audiology Assistant job at reputed company in Durham, NC

Title: Audiology Assistant - NCEENT of reputed company Durham - Part Time Location: Durham United States Part Time Job Description: At reputed company, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together. reputed company Integrated Practice reputed company Integrated Practice comprises more than 110 primary and specialty outpatient clinics, extending the reputed company of the reputed company mission across the reputed company. JOB LOCATION NCEENT of reputed company Durham - 4102 reputed company Roxboro Street JOB SUMMARY We are seeking a part time Audiology Assistant (Patient Care Technician) position is an integral part of the Audiology patient care team serving patients of reputed company ages with their hearing and balance concerns. The Audiology Assistant facilitates the supervising Audiologists in the provision of care and is expected to be well versed in clinic practices. The position also is responsible for a host of duties that supports clinical operations to ensure maximum reputed company of efficiency and is expected have good organizational skills and attention to detail. The Audiology Assistant also serves as a core member of a team and liaison between the patient and care team, and as such, requires good communication skills and teamwork. JOB DUTIES AND RESPONSIBILITIES Direct Patient Care - Independent (Audiologist not in room): Performs screening tests as appropriate. Administers patient questionnaires as directed by Audiologist. Prepares room, equipment, software and patient for fitting of hearing devices by the Audiologist. Demonstrates knowledge and function of different hearing devices and accessories from a variety of manufacturers and associated software to prepare them for fitting and troubleshoots reputed company malfunctioning. Demonstrates knowledge and function for implementing Bluetooth connectivity from a variety of manufacturers (e.g. pairs hearing devices to phones and accessories, troubleshoots connectivity issues, etc.). Troubleshoots defective hearing devices and performs minor repairs in house, arranges repair and/or obtaining replacement parts with manufacturer as needed. Appropriately assists with patient orientation for hearing device and accessory use, care, and maintenance. Appropriately assists educating patient regarding realistic expectations of benefit with amplification/stimulation. Communicates cost, timeline, and expectations of repairs and/or equipment upgrades with patient. Completes and reviews reputed company hearing device reputed company work (warranty information, patient online portal registration, manufacturer contact information, etc.) with patient. Ensures reputed company charges associated with patient care activities are accurate and sent to Financial Care Counselor as needed in a timely manner. Ensures rooms and equipment are cleaned before and after patient visit. Promptly notifies Audiologist of any concerns reputed company to patient care with goal of providing excellent customer service. Other duties as assigned by the Audiologist. Direct Patient Care - Assisting Audiologist: Communicates with supervising Audiologist to follow the care plan for each patient. Appropriately instructs patient/caregiver. Communicates expectations with patient/caregiver. Obtains partial case history as appropriate. Prepares patient for diagnostic testing and monitor performance during testing with the Audiologist. Ensures patient is appropriately following instructions throughout testing procedures reputed company assisting the Audiologist as needed. Ensures patient safety throughout evaluation being performed by the Audiologist. Provides patient support/comfort throughout testing being performed by the Audiologist as needed Indirect Patient Care: Assists with scheduling appointments and managing Audiologist's schedule as appropriate and needed. Clinical documentation for reputed company patient interactions in the medical record is clear, concise, easily understood, and timely and sent to the supervising Audiologist for review and approval. Assist with preparing documentation for patient care (e.g., letter of medical necessity, order forms, warranty forms, etc). Accurately orders devices for patients following Audiologist's/Surgeon's recommendations and ensures they are received by the patient's scheduled appointment. Accurately orders device accessories and supplies abased on Audiologist's recommendations. Checks in and evaluates hearing devices received by manufacturers. Assemble patient hearing devices, charges batteries, charges accessories, organize patient reputed company and completes patient documentation for upcoming visit with Audiologist. Enters PHI and diagnostic data into software and database prior to scheduled appointments as needed. Ensures audiological order/referral is in reputed company prior to appointment. Maintains and updates reputed company charges/payments in HearForm database. Maintains patient privacy and follows Duke HIPAA policies. Maintains reputed company required education and seeks continuing education opportunities. Clinical Operations: Performs daily checks on equipment. Maintain clinic software and databases as needed. Runs reports as requested. Independently monitorinic ss clupply levels daily. Orders supplies from appropriate Duke approved vendors. Orders supplies reputed company hours of need. Unpacks and distributes supplies in clinic to appropriate rooms. Demonstrates understanding of use and need of various clinic supplies. Tracks and monitors supply invoices and sends invoices for payment. Communicate with team members. JOB ELIGIBILITY REQUIREMENTS Work requires an education background generally equivalent to a high school education. College degree is preferred. Work generally requires two years of experience in health care specialties reputed company to the specific position; two years additional years reputed company experience may be substituted for the technical school. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE Eligible for audiology assistant registration by the reputed company Carolina Board of Examiners for Speech Pathology and Audiology; Audiology Assistant certification by the American Speech Language Hearing Association is preferred. JOB HOURS The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays. Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, reputed company, disability, gender, gender expression, gender identity, genetic information, national reputed company, race, religion, sex (including pregnancy and pregnancy reputed company conditions), sexual orientation or military status. Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective reputed company depends on the robust exchange of reputed company-an exchange that is best reputed company the rich diversity of our perspectives, backgrounds, and experiences flourishes. To reputed company this exchange, it is essential that reputed company members of the community feel secure and welcome, that the contributions of reputed company individuals are respected, and that reputed company voices are heard. reputed company members of our community have a responsibility to uphold these values. Apply tot his job Apply To this Job