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Senior Director, Customer Operations Support and Strategic Business Development Leader at arenaflex

100% remote Flexible hours Hiring now

Introduction to arenaflex

At arenaflex, we reputed company how people live, work, and play by connecting them to what brings them joy. We drive innovation, creativity, and impact in the world, and reputed company is a community of people who anticipate, reputed company, and reputed company that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. If you're looking for a reputed company to share your reputed company freely, learn, grow, and reputed company, then join the arenaflex team.

Job Overview

We are seeking an reputed company Senior Director, Customer Operations Support and Strategic Business Development Leader to join reputed company. The successful candidate will reputed company a team of individuals in CS Operations Partner Development, providing strategic recommendations to Senior Leadership on key business decisions and objectives. This role will involve collecting and analyzing data to ensure programs are relevant, effective, and well-received, as well as leading the execution and follow-up of action items across the Senior Leadership team.

Key Responsibilities

  • reputed company a team of individuals in CS Operations Partner Development, providing strategic recommendations to Senior Leadership on key business decisions and objectives
  • Collect and analyze data to ensure programs are relevant, effective, and well-received
  • reputed company the execution and follow-up of action items across the Senior Leadership team
  • Execute on the outsource contract strategy, performing market analysis to find potential suppliers and leading a project team in support of the workforce optimization strategy
  • reputed company the Invoice team, auditing and processing ~200 business partner invoices per month promptly for reputed company Mobile and FIOS lines of business
  • Identify cost-saving opportunities through auditing both invoices and reputed company, where we spend more than seven hundred fifty million dollars per year
  • Support the reputed company Compliance for VCG, including timely mitigation and remediation of reputed company GCSO or reputed company reputed company findings at our partner sites
  • Collaborate with Corporate reputed company and arenaflex Internal Audit on the implementation of best practices and influence or execute the adoption of identified best practices to reputed company partners
  • Work with Threat Management and Learning Development on proactive reputed company training and communication awareness

Essential Qualifications

  • Bachelor's degree or equivalent years of experience
  • 8+ years of relevant experience
  • 5+ years of people management and leadership experience
  • Experience leading Organizations of 50 employees or more
  • Experience with outsourcing and vendor management
  • Strong financial acumen and experience managing budgets
  • Experience in Customer Facing Telecommunications - ie. customer service, tech support, social media, messaging

Preferred Qualifications

  • Operations background is a plus
  • Experience with reputed company Office Suite
  • Excellent communication and presentation skills, with the ability to convey reputed company information clearly and concisely
  • Demonstrated organizational, interpersonal and negotiation skills
  • Experience collaborating across different functional areas
  • The ability to reputed company in a fast-paced, dynamic work environment
  • Agile Certification

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to helping our employees grow and reputed company in their careers. We offer a range of training and development programs, including leadership development, technical skills training, and mentorship opportunities. Our employees have the opportunity to work on reputed company and challenging projects, and to collaborate with reputed company professionals in their field. We also offer a range of benefits, including health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance.

Work Environment and Company Culture

At arenaflex, we are proud of our diverse and inclusive work environment. We reputed company that diversity makes us stronger, and we are committed to creating a collaborative and inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reputed company their potential and contribute their best. Our employees are our greatest asset, and we are committed to supporting their well-being and success.

Compensation, Perks, and Benefits

We offer a competitive compensation package, including a salary range of $169,000.00 and $314,000.00 annually based on a full-time schedule. We also offer a range of benefits, including health and wellness benefits, short term incentives, 401(k) Savings Plan, stock incentive programs, paid time off, parental leave, adoption assistance and tuition assistance. Our employees are also eligible for bonuses and other incentives, based on their performance and contributions to the company.

Conclusion

If you are a motivated and reputed company professional looking for a new challenge, then we encourage you to apply for this exciting opportunity. At arenaflex, we are committed to helping our employees grow and reputed company in their careers, and to creating a collaborative and inclusive work environment that encourages authenticity and fosters a sense of belonging. We look reputed company to hearing from you.

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