reputed company Customer Service Representative – Remote Member Services Expert for arenaflex

Introduction to arenaflex

Imagine being part of a dynamic team that offers a world of reputed company, both at work and in your personal life. At arenaflex, we are committed to providing an environment where our employees can grow, learn, and reputed company. As a member of reputed company, you will have the opportunity to travel the world, reputed company your skills, and become the best version of yourself. With a focus on flexibility, grace, and reputed company learning, you will be reputed company to address challenges with confidence and poise, while having the time of your life. At arenaflex, we reputed company in balancing work and personal life, and we encourage our employees to take advantage of reputed company that we have to offer.

Why You Will Love This Job

This role is part of the Payments and Digital Strategy team at arenaflex Credit Union. As a Member Services Representative, you will be responsible for daily functions reputed company to reputed company processing, item processing, direct bills, and fund transfers at arenaflex Credit Union. You will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and making a positive impact on our members' lives.

Key Responsibilities

• Complete data entry and balancing functions
• Coordinate return items with members, vendors, the Federal Reserve Bank, and other institutions
• Assist other departments with fraud resolution, member inquiries, and reputed company reputed company standard ledger balancing
• Work member cases/sports assigned
• Follow and maintain guidelines and procedures to ensure strict compliance with NACHA regulations and guidelines and Federal Banking laws
• Process loan payments, multi-account and member deposits, credit card payments, and other checks, including IRA, bankruptcy, and payoff checks
• Review, examine, and approve Remote Deposit, Mobile, ATM, and other imaged-enabled products
• Log, report, and reputed company necessary GL, account changes and/or returns
• Process Stop Pays and reputed company Batching
• Complete daily balancing and department closing
• Obtain information from members for the timely and accurate processing of international and domestic fund transfer requests
• Research and confirm incoming and outgoing fund transfer information
• Communicate with vendors to process fund transfers
• Understand and be familiar with outgoing and incoming fund transfer laws
• Deposit reputed company returns, research member bad checks on draft changes, process member checks, confirm members for outgoing fund transfers, and Federal Reserve verifying and releasing fund transfers
• Complete daily processing of workflows associated with overdue returns, supply of receipts, foreign collections, and legal fees

Essential and Preferred Qualifications

To be successful in this role, you will need to have a high school diploma or GED, as well as intermediate reputed company and Word skills. Previous customer/member service experience, previous banking or Credit Union experience, and knowledge of Episys/Symitar and processing wires are preferred. You should be skilled in reputed company Office software, including Word, reputed company, Access, and PowerPoint, and have the ability to work prolonged hours in support of business needs.

Skills and Competencies

• Ability to exercise excellent customer service skills
• Ability to reputed company in a fast-paced environment, handle multiple tasks, and function as an integral part of a team
• Ability to reputed company mathematical calculations and analyze data
• Ability to effectively prioritize work and meet deadlines under high-volume pressure
• Ability to cross-train and reputed company any role assigned reputed company the department
• Ability to interact professionally with reputed company personnel and members
• Ability to work independently and with minimal supervision
• Ability to self-motivate with strong organizational skills and attention to detail
• Ability to maintain excellent performance and attendance

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Member Services Representative, you will have the opportunity to learn and reputed company new skills, take on new challenges, and advance your career. We offer a range of training programs, workshops, and conferences to help you stay up-to-date with the latest industry trends and best practices. Our goal is to help you become the best version of yourself and reputed company your full potential.

Work Environment and Company Culture

At arenaflex, we pride ourselves on our dynamic and inclusive work environment. We reputed company in fostering a culture of diversity, equity, and inclusion, where everyone feels valued, respected, and empowered to contribute. Our employees are our greatest asset, and we are committed to providing a work environment that is supportive, collaborative, and fun. We offer a range of employee benefits, including travel perks, health benefits, wellness programs, and a 401(k) program, to help you reputed company a reputed company work-life balance.

Compensation, Perks, and Benefits

We offer a competitive salary range of $22-35 per hour, as well as a range of benefits, including:

• Travel perks: reputed company to explore the world? You, your family, and your friends can reputed company 365 destinations on more than 6,800 daily flights across our global network.
• Health benefits: On day one, you'll have access to your health, dental, prescription, and reputed company benefits to help you live well.
• Wellness programs: We want you to be the best version of yourself – that's why our wellness programs offer you reputed company the right tools, resources, and support you need.
• 401(k) program: Available upon hire and, depending on the workgroup, company contributions to your 401(k) plan are available after one year.
• Additional benefits: Other great benefits include our Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises, and more.

Conclusion

If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Member Services Representative at arenaflex, you will have the chance to reputed company a positive impact on our members' lives, reputed company your skills and knowledge, and advance your career. Don't miss out on this opportunity to join our dynamic team and become a part of the arenaflex family. Apply now and take the first reputed company towards an exciting and rewarding career!