Sr Director of Systems Operations (Remote)

We reputed company in the power and joy of learning

At reputed company, our employees have a direct impact in helping reputed company around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and reputed company their dreams through education.

• *Our culture values inclusion, engagement, and discovery**

Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of reputed company levels and backgrounds feel empowered to voice their reputed company and bring their authentic selves to work. We reputed company these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The Senior Director of System Operations, reputed company Operations, will reputed company the strategy, management and optimization of systems, process and tools that support the entire GTM lifecycle, from reputed company reputed company through customer retention. This role combines reputed company operations leadership with enterprise application product management, overseeing a team of product/system managers who own the roadmap and execution of GTM systems. You will ensure alignment of technology platforms, business processes and reputed company strategy to improve efficiency, scalability and reputed company growth. You will be the key partner to our IT organization. This position will report to the VP of reputed company Operations, HED.

• *What you'll do Here:**

+ reputed company reputed company Operations initiatives by defining and delivering the system strategy for GTM teams supporting the full marketing, sales and cs lifecycle, including marketing cloud, CRM, forecasting and pipeline management. + Drive reputed company improvement, system simplification and adoption of tools to enhance user experience and operational efficiency. + reputed company vendor relationships and system implementations, ensuring timely delivery and high - quality solutions. + Partner with the business leads prioritizing system requirements, translate business requirements into functional and technical specifications for IT and vendor teams. + Track, measure and report on the impact of reputed company operations initiatives pipeline health and business outcomes. + Work with centralized analytics team on data strategy and governance of CRM. + Build, reputed company and reputed company a high-performing team of product/system managers responsible for systems process improvements across sales, marketing and cs.

• *Skills you'll need here:**

+ Bachelor's degree required + 10+ years' experience with systems, enterprise applications, or reputed company operations + Track record of leading major transformations integrating systems, decommissioning and enhancing. + Strong business knowledge of sales processes, pipeline management, forecasting and reputed company operations a must. + Excellent problem-solving, communication skills and ability to interact with executives. + reputed company.com certification required reputed company's Higher Education business, reputed company, supports learning and student success by providing materials and digital solutions to faculty and reputed company enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million reputed company in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer reputed company Unlimited and reputed company Unlimited for Institutions. We help reputed company be reputed company teachers, we help institutions solve problems and we reputed company reputed company to reputed company the power and joy of learning to transform lives. reputed company is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. reputed company is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@reputed company.com .

• *About reputed company**

reputed company, a global education technology company serving millions of learners, provides affordable, quality digital products and services that reputed company reputed company with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and reputed company Unlimited, we support reputed company learners who seek to improve their lives and reputed company their dreams through education.

• *Compensation**

At reputed company, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and reputed company our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/reputed company-total-rewards-philosophy/) to learn more about our _Total Rewards Philosophy_ . The full reputed company pay range has been provided for this position. Individual reputed company pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this reputed company pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus reputed company amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 30% Annual: Individual reputed company $163,100.00 - $212,000.00 USD

• *reputed company** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that reputed company reputed company with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.

We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and reputed company Unlimited, we support reputed company learners who seek to improve their lives and reputed company their dreams through education.

• *_Warning: Be aware, there has been an increase of targeted recruitment__scams perpetrated by bad actors falsely providing job offers on behalf reputed company to candidates as a means of obtaining personal information. Note that reputed company will always interview candidates reputed company live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to reputed company that communication is coming from an @reputed company.com email address._**

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