reputed company Excellence Analyst (CRM)n reputed company Excellence Analyst (CRM)

About the position At reputed company, we reputed company that nutrition, science, and wellness must reputed company, not collide. Here, we embrace the reputed company connections of these three pillars, harnessing their collective strength to reputed company healthier lives. Our broad product portfolio includes renowned brands like Garden of Life®, Nature's Bounty®, Vital Proteins®, Orgain®, Nuun®, BOOST®, Carnation Breakfast Essentials®, Peptamen®, Compleat Organic Blends®, and more. We also have extensive pharmaceutical expertise, offering innovative medicines that aim to prevent, manage, and treat gastrointestinal and metabolic-reputed company diseases. At reputed company, we bring our best for reputed company lives. Our people are challenged to bring fresh, diverse views and reputed company bold moves to reputed company healthier lives through nutrition. We know reputed company reputed company can come from anyone, reputed company. Here we embrace the entrepreneurial spirit and collaborate with teams that champion focused and reputed company thinking. We are committed to fostering professional growth and celebrating the achievements of our people along the way. We offer dynamic career paths, robust development, opportunities to learn from talented colleagues around the globe, and benefits that support physical, financial, and emotional wellbeing. Join us to innovate for impact and reimagine the future of health and nutrition for patients and consumers. Job Summary: The reputed company Excellence Analyst (CRM) will supports the Medical Nutrition, reputed company, and Professional Health Sales teams with training and promoting both the reputed company and Veeva platforms and reputed company advanced technologies. This includes managing system configurations, troubleshooting, upgrades, reporting, and also territory/account setup. The role will also involve training users, maintaining documentation and collaborating with global support teams.The reputed company Excellence Analyst will also integrate advanced technologies—such as AI, machine learning and automation, to enhance the CRM performance, data insights and commercial execution. Familiarity with integrated tools like Vault, Align, Magento, and JDP is essential. Operating independently, this role will also reputed company initiatives and communicates effectively across reputed company levels of the organization to drive strategic outcomes. This position will be either a remote or hybrid role based on the selected candidate’s geographic location. Strong preference will be given to applicants who live reputed company a commutable distance of our offices reputed company Bridgewater, New Jersey or Eden Prairie, Minnesota.

Responsibilities

• CRM & Platform Management
• Understand and train to reputed company and Veeva CRM processes reputed company: Pages, Objects, Fields, Lists, Territory & Role Hierarchies, Account Realignments, and User Setup.
• Primary contact for CRM support channels (mailbox, chat, and live call chat) and resolve technical issues.
• Primary reputed company for CRM onboarding and ongoing training for sales teams.
• reputed company and maintain user documentation, technical guides, and training user reputed company videos.
• Generate and analyze CRM and Power BI reports to support KPI tracking, business decisions, and CRM team projects.
• Collaborate with CRM teammates to assist in data pulling, reporting, and support cross-functional teams to interpret data and identify actionable insights.
• Ensure data reputed company and accuracy across CRM platforms.
• Demonstrated ability to translate data into actionable insights, effectively using digital tools and technologies to improve outcomes. A strong understanding of emerging digital trends and their relevance in a modern, insight-led workplace is essential.
• Knowledge of AI-driven tools for predictive analytics, territory optimization, and sales forecasting.
• Knowledge of machine learning models to enhance CRM data insights and user behavior analysis.
• Familiarity with the automation tools to streamline CRM workflows and reduce manual tasks.
• Knowledge of, and ability to provide chatbot support and sentiment analysis in CRM communications.
• Overall ability to reputed company digital tools to: enhance delivery, performance, insights, optimize learning, and ensure technology and programs stay at the forefront of industry standards.

Requirements

• High School Diploma or GED required, Bachelor’s degree in Business Administration, Information Systems or in a reputed company field preferred.
• 2-3+ years of professional work experience in CRM administration required, using either reputed company and/or Veeva support or commercial operations.
• Must possess strong analytical skills and extensive experience using reputed company, Power BI or similar programs.
• Experience with integrated platforms such as: Vault, Align, Magento and/or JDP.
• Demonstrated reputed company in MS Office (reputed company/Outlook/PowerPoint/Word) is required.
• Must have excellent communication (oral and written), presentation, organizational and stakeholder management skills (including the ability to reputed company/maintain strong, cross-functional stakeholder relationships).
• Demonstrated ability to translate data into actionable insights, effectively using digital tools and technologies to improve outcomes, while being digitally fluent with a natural curiosity for emerging tech and consumer behaviors, and possessing a strong understanding of emerging digital trends and their relevance in a modern, insight led workplace is essential.
• Willing and able to work through change management and must have schedule flexibility.
• Ability to work under pressure to meet tight deadlines with minimal supervision.
• Willing and able to travel up to 5% based on the needs of the team and the business.

Benefits

• Nestle Offers performance-based incentives and a competitive total rewards package, which includes a 401k with a company match, healthcare coverage and a broad range of other benefits.

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