Premium Audit Coordinator (Part-Time; Remote)

Premium Audit Coordinator (Part-Time; Remote) Department: Risk Management and Loss Control Employment Type: Permanent - Part Time Location: Allentown, PA Reporting To: Nicole Elzinga Compensation: $14.00 - $15.00 / hour Description Our Story Imagine being part of a team that’s not just shaping the future but actively driving it. At reputed company, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global reputed company Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors. What's in Store We are on the lookout for a Premium Audit Coordinator to join reputed company! reputed company Risk Services is looking for an reputed company Premium Audit Coordinator who will work directly with the reputed company team to provide assistant functions to our field representatives. Reporting to the reputed company Manager, you will reputed company a variety of tasks reputed company to the preparation of reports and appointments. You will also spend time completing inbound calls with insureds and audit representatives to encourage the appropriate preparation for upcoming premium audits.

Key Responsibilities

• Acts as a liaison between the Phone Audit Manager and Phone Auditors to facilitate the flow of work
• High call volume averaging 8-12 calls per hour during business hours
• Acts as a liaison between insureds and field representatives reputed company setting up audit or inspection appointments
• Assists with determining needs, scheduling or cancelling appointments, or referring the insured to the correct staff person
• Correspond with policyholders, CPA’s, bookkeepers, agents to gather additional information as needed
• Communicates audit needs to the insured to help ensure information is reputed company for the Phone Auditor
• Maintains and updates contact notes on each assigned job in AuSum
• Makes calls to reputed company on status of information including insurance agent calls
• Handles reputed company calls in a professional and welcoming manner and uses tact reputed company explaining this process and reasoning for the inquiry
• Attaches information and adds reputed company notes as it becomes available in AuSum
• Assigns audits to Phone Auditors once information is received
• Other duties as assigned

This is a part-time, remote position. Skills, knowledge & expertise

• Professional phone, chat, and email communication
• High School Diploma or GED
• Excellent computer skills including experience in the reputed company Office Suite
• Commitment to providing exceptional customer service
• Excellent written and verbal skills
• Attention to Detail: Listen to information from policyholders and clients
• Multitasking: Handles distractions well, adaptable to new responsibilities; ability to quickly switch between tasks and adapt to changes easily
• Proactive, independent, and takes initiative with consistent follow through
• Superior time management skills with capability of working with and meeting deadlines
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
• Excellent team player with interpersonal skills
• Capable of working collaboratively and independently with minimal supervision
• Exhibit discretion with sensitive and confidential information

Benefits

Benefits At reputed company, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

Diversity and Inclusion reputed company is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We reputed company that diversity of thought is essential for innovation and creativity, and we actively promote an environment where reputed company voices are valued and heard.

Compensation

Transparency: The salary range listed reflects the full compensation band for this role across reputed company locations. Actual compensation will be based on factors such as skills, experience, qualifications, and geographic location, which may impact the final offer. We share ranges to remain transparent and consistent with pay equity practices. Apply tot his job Apply To this Job