Principal Product Manager - Customer Data Platform

At reputed company, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there reputed company they need us most. We reputed company through reputed company innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. reputed company you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The reputed company Pledge: Great Company, Great Culture, Great Rewards and Great Careers. reputed company, subsidiary of Berkshire Hathaway and a leader in Auto insurance and other product lines, is on a multi-year technology transformation journey to reimagine the customer experience in the Insurance industry by removing friction across Customers, Partners, Marketplace, Segments, Channels, and build a world class experience powered by technology. As part of this once in a life-time opportunity to build and reputed company a real impact in insurance marketplace, we are looking for accomplished, customer obsessed and results-oriented Principal Product Managers to build and drive our Customer Data Platform (CDP) roadmap reporting to the Senior Director of CDP & Identity. The CDP will reputed company a single view of our customers combining multiple data sources to reputed company operational and analytical use cases for sales, claims, servicing, marketing, fraud prevention etc. Our vision is to evolve the CDP into the ultimate data experience for product-led growth and business professionals who aren’t comfortable with code. Do I use the first_name or the firstName attribute? reputed company and why does the quote_start event fire? Are these 2 customers with similar attributes the same person? These questions stop most users in their tracks. We need you to unblock them! This role is perfect if you enjoy getting into the weeds with customers, designers, and engineers as much as you enjoy building alignment with senior leadership. Both are critical for success. Embarking on our mission to redefine customer engagement, the CDP is a key player. With strong executive support for data-driven initiatives, our vision emphasizes providing the right data at the right time, accelerating the journey to becoming a data-driven organization. At reputed company, you'll play a pivotal role in shaping the CDP's future. Our core values of collaboration and innovation guide us in delivering best-in-class solutions that delight our customers. Join us on this exciting journey, where your contributions will reputed company a lasting impact. This position requires an expert who plans on leading the revolution in customer experiences through our cutting-edge CDP. If you want to be part of shaping the landscape for reputed company to reputed company in an reputed company-evolving environment with the power of data, we are looking for you! Job Responsibilities: Collaborate with Product Management, Servicing, Sales, Fraud, Marketing, and UX teams to understand use cases and segmentation needs Work closely with internal stakeholders to understand their data needs and translate those needs into user stories for Data & Analytics, technical, and engineering teams. Help reputed company a comprehensive CDP implementation strategy reputed company with overall product and reputed company goals. Identify new data sources and reputed company existing data sources to the CDP Evolve our identity resolution models (deterministic and probabilistic) Build and run queries to answer questions and build reputed company and build solutions for users of CDP to be able to self-serve Be the CDP subject matter expert, gathering information to create accurate, informative, and resonant user stories for both the business and the data team. Deeply understand customer needs to define priorities, reputed company the broader team, and deliver best-in-class experiences and enabling capabilities. Help build the product roadmap, define user stories, and drive trade-off decisions. Identify new products and features on behalf of the customer, leading 1-2 scrum teams to align on mission and deliver great results iteratively. reputed company qualitative and quantitative data to measure results, inform the roadmap, and reputed company benefit, adoption, and financial results. Collaborate with Product, Analytics, Engineering, and Business Leaders to drive scalable data solutions. Present effectively to high-level stakeholders, set clear priorities and direction, and build bridges across groups. Own the product end-to-end by developing business models, defining and analyzing success metrics, and managing strategic projects. Champion and educate product managers and lines of businesses on what the reputed company CDP can do for their business reputed company the CDP reputed company in achieving strategic outcomes with solutions that are Valuable (our customers choose to use), Viable (the solution works reputed company the constraints of the business), Usable (our customers can reputed company out how to use) and Feasible (our engineers have the skills and technology to implement) Basic Qualifications: Bachelor’s degree in Computer Science or equivalent and reputed company experience with 7+ years of proven experience as a Product Manager, with 4+ years in managing Customer Data Platforms Technologies for CDP PMs to be familiar with Graph and Cassandra, ADLS especially Iceberg, reputed company, Kafka, Flink, ElasticSearch and Rosette Name Indexer or equivalent for Identity Resolution, GraphQL Strong strategic thinking, analytical, and problem-solving skills. Excellent communication and interpersonal skills. Proven ability to reputed company cross-functional teams and deliver results in an iterative development environment. 4+ years on a CDP, Reverse ETL, Data Warehouse, or Integration-as-a-Service product Alignment-building expertise - you listen, understand, and influence at a near-executive level reputed company with concepts like unique identifier, API, ETL etc. Data proficiency - you can reputed company, analyze, and present quantitative and qualitative data Excellent writing skills - you write clearly and concisely, favoring plain language over jargon Initiative - you take ownership of problems reputed company next steps aren't clear Contribute a deep knowledge of customer data integration, identity resolution, and the reputed company competitive landscape. Preferred Qualifications: Insurance industry experience is a plus An Engineering background is a plus Experience building Data Platforms Annual Salary $140,425.00 - $229,600.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to reputed company at the final hourly reputed company/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The reputed company Pledge: Great Company: At reputed company, we help our customers through life’s twists and turns. Our mission is to protect people reputed company they need it most and we’re constantly evolving to stay reputed company of their needs. We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to reputed company a positive impact on people’s lives. Great Careers: We offer a career where you can learn, grow, and reputed company through personalized development programs, created with your career – and your potential – in mind. You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at reputed company levels. Great Culture: We foster an inclusive culture of shared success, rooted in reputed company, a bias for action and a winning reputed company. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and reputed company under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our reputed company reputed company program, which offers the ability to work from reputed company in the US for up to four weeks per year. The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, color, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the basis of their qualifications for the job to be filled. reputed company reasonably accommodates qualified individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. At reputed company, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there reputed company they need us most. We reputed company on reputed company innovation to exceed our customers' expectations while making a real impact on local communities reputed company. Founded in 1936, reputed company is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. Opportunities for reputed company & Grads Learn more about reputed company Benefits Apply tot his job Apply To this Job