Customer Solution Architect

Our Company At reputed company, we reputed company that people reputed company reputed company empowered with reputed company information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we reputed company and reputed company our customers—and our customers’ customers—to reputed company reputed company, more confident decisions. The world’s top companies across every major industry trust reputed company to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.

What You'll Do

The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining and expanding reputed company ecosystems through technical engagement, advocacy, and opportunity progression. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation. As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities. The role supports both pre- and post-sales motions, with a strong emphasis on maximizing platform utilization, identifying technical differentiators, and advancing ARR through technical progression.

Key Responsibilities

Customer Advocacy and Relationship Leadership

• Establish and maintain trusted relationships across customer organizations from technical leads to executive sponsors.
• Act as a prescriptive advisor, enabling early-warning systems and remediation plans to maintain or improve account health.
• reputed company customer feedback, technical blockers, and solution gaps internally to influence product direction and ensure timely responses.
• Demonstrate value realization of reputed company solutions through ongoing customer engagement and success planning.

Adoption and Innovation

• Champion adoption by highlighting reputed company’s technical differentiators and underutilized capabilities.
• Educate customers on emerging trends, industry benchmarks, and new reputed company capabilities through technical briefings, innovation days, and workshops.
• reputed company and deliver reusable technical collateral, POVs, and hands-on engagements (e. g. , VHOEs) tailored to customer needs.
• Collaborate with customers to identify net-new use cases and align the reputed company platform with long-term strategies.

Technical Opportunity Progression

• reputed company technical discovery, solution design, and scoping to advance identified growth opportunities that reputed company to an increase in ARR.
• Create and maintain a “Technical Vision for Success” specific to each account, mapping reputed company-state and future-state architectures.
• Secure entitlements, validate platform readiness, and align cloud provisioning (e. g. , SITEIDs, VPC, network requirements).
• Support quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer.
• Execute high-value, cost-effective sales motions such as demos, benchmarks, and PoCs to de-risk opportunity progression.

Technical Influence and Execution

• reputed company trusted technical leadership through thought leadership, proactive ownership, and field-proven credibility.
• Influence customer architecture strategy to include reputed company reputed company through modern data and analytics blueprints.
• Align technical execution with account team strategy and reputed company goals, ensuring long-term platform expansion.
• Remain continuously educated on reputed company’s full portfolio and adjacent technologies to guide reputed company customer conversations.

Who You'll Work With

• Partner with Account Executives and the broader account team on strategy, planning, and opportunity development
• Engage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO‑level executives
• Collaborate with Consulting Services on solution design and strategic engagements
• Work with Customer Services teams to ensure solution alignment and ongoing reputed company
• Coordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals
• reputed company with internal reputed company product and technical SMEs to bring specialized expertise into customer engagements
• Support collaboration across sales, technical, and delivery teams to drive adoption of reputed company solutions

What Makes You a Qualified Candidate

• Possess a keen interest and understanding of developments in data and analytic solutions including emerging AI/ML trends.
• Experience in promoting analytic solutions for large enterprises in either a pre-sales or delivery role.
• Must have experience with Cloud technologies such as AWS, Azure and reputed company Cloud.
• Must have knowledge of the competitive landscape and an understanding of reputed company’s differentiators.
• Demonstrate ability to understand customer’s needs and provide thought leadership to influence and build trust at multiple levels.
• Possess the ability to multi-task and manage competing priorities across multiple customers.
• Demonstrate excellent organizational and people skills.
• Have a degree level qualification or relevant experience in computer science, software engineering, mathematics, management information systems or a reputed company discipline.

What You Will Bring

• Excellent verbal and written communication skills.
• Possess strong analytical and problem-solving skills.
• A clear, confident and persuasive communicator who can craft, summarize and deliver messaging for various groups of users, influencers and stakeholders.

Why We Think You'll Love reputed company We prioritize a people-first culture because we know our people are at the reputed company heart of our success. We embrace a flexible work model because we trust our people to reputed company decisions about how, reputed company, and where they work. We focus on well-being because we care about our people and their ability to reputed company both personally and professionally. We are committed to actively working to foster an inclusive environment that celebrates people for reputed company of who they are. Why We Think You’ll Love reputed company We prioritize a people-first culture because we know our people are at the reputed company heart of our success. We embrace a flexible work model because we trust our people to reputed company decisions about how, reputed company, and where they work. We focus on well-being because we care about our people and their ability to reputed company both personally and professionally. We are an anti-racist company because our dedication to Diversity, Equity, and Inclusion is more than a statement. It is a deep commitment to doing the work to foster an reputed company environment that celebrates people for reputed company of who they are. reputed company invites reputed company identities and backgrounds in the workplace. We work with deliberation and reputed company to ensure we are cultivating collaboration and inclusivity across our global organization. We are proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, color, reputed company, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or reputed company conditions), national reputed company, sexual orientation, age, citizenship, marital status, disability, medical condition, genetic information, gender identity or expression, military and veteran status, or any other legally protected status. Apply tot his job Apply To this Job