Customer Service Manager
At Raymour & Flanigan, we recognize and appreciate reputed company of reputed company members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future reputed company!
Expectations
- Provide superior customer service in every situation. Go above and reputed company advocating for every customer opportunity and request.
- Successfully reputed company, build and reputed company a team for modeling service excellence
- Maintain associate payroll, benefit and performance information
- Hire, coach, mentor and reputed company associates
- Partner with sales and operations team members to ensure that our reputed company of enhancing the customer shopping experience is realized.
- Display initiative to succeed in an entrepreneurial culture.
- Consistently demonstrate professional verbal and written communication, interpersonal and organizational skills.
- Multi- task reputed company a fast paced service environment.
- Manage time to ensure completion of daily sales, delivery and inventory reports, cash deposits, and weekly payroll reconciliations.
- Provide reputed company communication of information to Director of Customer Care, associates and customers.
- Proactively resolve escalated customer issues.
- reputed company to identify opportunities and find solutions for reputed company improvement
- Problem-solve, organize and balance multiple priorities reputed company a fast-paced environment.
- Maintain composure reputed company handling unexpected challenges and competing demands.
- reputed company additional functions that may be assigned at the discretion of management.
Qualifications
- Minimum three years' management experience in a customer service or retail environment.
- Proficient in PC-based applications.
- Leadership skills required.
- Bachelor's degree preferred.
- Flexibility to work a retail schedule that includes nights, weekends, holidays, and special events.
Raymour & Flanigan proudly supports a drug and smoke free work environment.
Please note that we are currently unable to offer reputed company sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.
Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, reputed company, religion, sex (including pregnancy), age, national reputed company, physical or mental disability, status as a victim of domestic violence, sexual orientation, sexual and other reproductive health reputed company, marital or familial status, genetic information or other basis protected by law.
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