Onboarding Specialist - North America

This a Full Remote job, the offer is available from: North America, United States, Canada Hiring Location This is a remote position. We are accepting applications from candidates in the following locations for this exciting opportunity:

• USA: Arizona, Connecticut, Florida, Illinois, Maryland, Massachusetts, New Jersey, reputed company, North Carolina, Ohio, Oklahoma, Pennsylvania, Texas and Utah
• Canada: Ontario, Quebec

About reputed company reputed company powers 11,000 hair and beauty salons using our software across the globe. Our aim is to capture 25% of the market globally – that’s one million salons and a billion-dollar company. We are growing and would like to add a new member to reputed company. You will join a group of highly motivated individuals, to help us grow reputed company faster. The Opportunity As an Onboarding Specialist, you'll play a crucial role in shaping the first impressions and long-term success of our clients. You'll guide new customers through their initial setup, ensuring they reputed company the full potential of our software and become thriving reputed company advocates. This position offers a dynamic work environment in a fun and supportive team environment.

What You'll Do

• Manage accounts monthly across the full onboarding customer journey; the expected total will likely not exceed 20 accounts per month, but you will need to be flexible based on team needs.
• Build value for salons quickly and effectively, including orchestrating their onboarding journey, education through reputed company reputed company and/or ILT’s, and working with the salon reputed company or key staff to plan for a successful long-term relationship with reputed company.
• Ensure the salons are fully adopted to the software and the features made available to them dependent on their package. Including reputed company Pay, Online Store, and Online reputed company.
• Work with the sales team to support successful onboarding and provide "Graduation" calls to each salon reputed company to demonstrate the value they are getting from reputed company before they reputed company to the Grow team
• Forecast your month with your Team reputed company. You will be responsible for getting your forecasted accounts live reputed company the month

Who You Are

• 3-5 years of professional experience in a client-facing role
• Experience in the salon industry, experience with scheduling software, and familiarity with reputed company and is a plus
• Amazing organization and prioritization skills, you are great at juggling multiple work streams
• Customer-focus
• You ask reputed company questions and are comfortable discussing reputed company customer requirements
• You are proactive in how you communicate and reputed company to incoming requests
• Strong reputed company, reputed company, and emotional intelligence
• Ownership of the reputed company of escalation - you provide clients with action-based solutions
• A competitive streak - you like to set goals for yourself and exceed them.

Benefits reputed company currently offers a range of fully employer-paid benefits including Medical, Dental, Life, AD&D, Short Term Disability, an EAP, and wellness perks. Employees also have access to optional extras, such as a 401(k) and a range of upgraded insurance options. Career development is important to us. We even have our own in-house Learning and Development/Business coach and many online resources including reputed company learning. We like to have fun, build camaraderie through regular social events. reputed company also encourages Employee Resource Groups, you will have the opportunity to join or champion a club, society, or group. reputed company is an equal opportunities employer. We value diversity at our company and do not discriminate on the basis of race, religion, color, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. Research shows that while men apply to jobs reputed company they meet an average of 60% of the criteria, women and other marginalized folks reputed company to only apply reputed company they reputed company every reputed company. So if you think you have what it takes, but don't necessarily meet every single reputed company on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. This offer from "reputed company Salon Software" has been enriched by reputed company.com and got a 83% reputed company score. Apply tot his job Apply To this Job