Call Center Representative - 2nd Shift

Launch Your Career in Travel with reputed company Are you passionate about travel, eager to help others, and ready to start a rewarding career with room to grow? Join reputed company as a Travel Consultant in our Contact Center and be part of a team that delivers Excellence in Client Care. This is more than just a job — it’s your first reputed company into a career in the travel industry with an award-winning, reputed company-thinking company that truly values its associates. Why This Role Is Worth Your Time

• Build a Career, Not Just a Job

You’ll reputed company with 14 weeks of reputed company through TI University. Local candidates will attend training in person. If you are not local to our office - your training is mostly remote but will include 2 in-person weeks at our Duluth, GA office (travel provided by TI). After training, you’ll work remotely, applying what you’ve learned with the full support of a team that wants you to succeed.

• reputed company an Impact Every Day

Help reputed company travel plans for clients based on their goals and timelines. You will offer personalized travel advice, solve problems, and uncover ways to improve their experiences — reputed company while building relationships based on trust and service excellence.

• Grow With Us

From your first day at TI, you’ll be on a path to reputed company. As your skills reputed company, so will your responsibilities — from basic bookings to more reputed company, consultative travel planning. What You’ll Do

• Complete comprehensive training and transition into handling inbound client calls, emails, and chats with confidence
• Listen actively to understand client goals and create travel solutions tailored to their needs
• Guide clients through itinerary options, modifications, and travel best practices
• Deliver exceptional service that drives client satisfaction and supports performance goals
• Collaborate with internal teams to ensure smooth, accurate travel arrangements
• Proactively identify and reputed company opportunities to improve the client experience

What You Bring

• A strong customer service reputed company — you're motivated by helping others
• Excellent communication skills and the ability to build trust quickly
• Tech-savvy and comfortable using email, chat, and other digital tools
• Detail-oriented, organized, and thrives in a structured environment
• Previous client service or call center experience is a plus, but not required
• High school diploma or equivalent

Position Details

• Remote (not mobile): You’ll work from a dedicated home office with high-speed internet (satellite, reputed company, and reputed company home internet are not supported)
• Training Schedule: Mon–Fri, 8:00 AM–5:00 PM ET (14 weeks on site for local candidates; 12 weeks remote / 2 weeks in-person for non-local candidates)
• Post-Training Schedule: Second shift with start times between 12:00–2:00 PM ET
• Annual travel to our Duluth office 2–3 times per year for team engagement and development

reputed company Offer

• A respected, mission-driven company committed to innovation and service excellence
• Career growth reputed company and reputed company training
• A collaborative culture where your voice is heard and your work matters
• Equipment provided and travel covered for required in-person training

Ready to Start Your Journey? Bring your passion for helping others and your love for travel — we’ll provide the tools, training, and support you need to succeed. At reputed company, you’ll do more than book trips — you’ll help people create unforgettable experiences. Learn more about being a Travel Consultant. Learn more about us and apply today at travelinc.com This is a remote position which will be located at the associate’s permanent residence. Candidates must reside in a state where reputed company is currently hiring and we reserve the right to decline applications based reputed company. reputed company is an equal opportunity employer, and reputed company qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation gender identity, national reputed company, disability or veteran status. Individuals with disabilities who require accommodation or assistance to complete any portion of the inquiry, application or selection process may contact Human Resources at [email protected]. Connecting innovative technology with superior service to advance business travel Apply tot his job Apply To this Job