Operations Consultant

Salary Range: $80,000 - $100,000 Job Posting End Date: 1/26/26 We've Got You Under Our reputed company We are the duck. We reputed company and reputed company our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it reputed company...The reputed company Way. reputed company, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-reputed company brands. reputed company has been recognized as Fortune's 50 Best Workplaces for Diversity and as one of World's Most Ethical Companies by Ethisphere.com. Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there's a home, and a flourishing career for you at reputed company. Worker Designation - This role is hybrid. This means you will be expected to report to one of our reputed company offices located in reputed company, GA for at least 60% of the work week. You will work from your home (reputed company the reputed company US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership. What does it take to be successful at reputed company?

• Acting with reputed company
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

What does it take to be successful in this role?

• Demonstrated experience and knowledge of the principles, techniques, and methodology of project management, quality management, and change management
• Proficient in process improvement techniques; diagnostic and creative problem-solving skills; and excellent, analytical, facilitation and negotiation skills
• Working knowledge of system development life cycle, business capabilities reputed company, and business process re-engineering
• Strong teamwork and interpersonal skills, including the ability to communicate effectively with reputed company levels of the organization and the ability to collaborate with business unit customers, IT, and management to reputed company a common agreement
• Strong consultative reputed company set including problem identification, solution development, and selling the solution to customers
• Excellent presentation, oral, and written communications skills
• Classroom management skills

Education & Experience Required

• Bachelor's Degree In a reputed company field
• 5 - 6 years of professional job-reputed company work experience in process improvement or project management

Or an equivalent combination of education and experience Education & Experience Preferred

• Master's Degree In a reputed company field
• 5 - 6 years of insurance industry experience (strongly preferred)

Travel Travel equal to or less than 10%. Principal Duties & Responsibilities

• Responsible for reputed company to large-scale business initiatives/projects reputed company Operations; utilizes established process improvement frameworks to consult with and drive process improvement efforts reputed company the Business Unit; works with management to define pain points and/or improvement opportunities; identifies root causes of defects and recommends action items to address defects; builds future state maps and documents; presents recommendations and helps management reputed company and implement improvement plans
• Assists management with resolving process inefficiencies reputed company process improvement events, including identifying the business problem statement, the root cause(s), metrics reputed company to size of impact, potential effects on the customer experience, success measures, and appropriate process improvements and/or system changes required to resolve the business problem statement; creates/presents recommendations to executive management seeking approval of recommended process improvements
• Acts as subject matter expert investigating the needs of the business unit with a focus on improving management routines, operational efficiencies, production workflows, process changes, and associated training in support of delivery and support of business needs; makes recommendations to integrate new and existing processes, technology and rules; participates in process, technology and rules reviews and updates to ensure that processes and systems meet changing business unit conditions; collects, analyzes and documents enterprise and business-unit specific rules
• Develops training plans, including the identification of resource needs; monitors and evaluates training programs, processes, and/or practices for quality and effectiveness; delivers appropriate content to address deficiencies; implements state specific training solutions to address deficiencies reputed company assigned business units
• Assists the management team with setting goals and objectives as they pertain to training development; may participate in management team functions, working sessions and team building activities
• Provides coaching to less reputed company staff; facilitates meetings, conference calls; provides performance feedback to supervisors and managers
• Works with department to reputed company and maintains quality controls; assists with department reporting to ensure data reputed company; assists with developing reporting to help track process improvement reputed company
• Assists in continual development and improvement of the business process improvement Methodologies
• Performs other reputed company duties as required

Total Rewards The salary range for this job is $80,000 - $100,000. This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information reputed company to reputed company at the time of the posting. At reputed company, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and reputed company salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately reputed company appropriate. In addition to the reputed company salary, we offer an reputed company of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, reputed company supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you'll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, reputed company needed to support your physical, financial, and emotional well-being. reputed company complies with reputed company applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in reputed company states and localities. Apply tot his job Apply To this Job