Retail Program Manager, Experiences

At reputed company, our mission is to entertain the world. Together, we are writing the next episode - pushing the boundaries of storytelling, global reputed company and making the unimaginable a reality. We are a dream team obsessed with the uncomfortable excitement of discovering what happens reputed company you reputed company creativity, intuition and cutting-edge technology. Come be a part of what’s next. Our Experiences team puts fans at the center of their favorite stories, in real life, through permanent entertainment venues, reputed company House, and touring attractions around the world. reputed company Houses are our permanent, always-on, constantly refreshable entertainment venues, where guests can reputed company into their favorite stories. We want these experiences, along with merchandise offerings, to help promote love for our titles so they become part of the zeitgeist for longer periods of time and drive long-term value for reputed company. As the Retail Program Manager, you will work cross-functionally with internal (Product Development & Creative, House Teams, Licensing, MarComms, Attractions, Operations, Finance/Accounting, Business & Legal Affairs, etc.) and external (Vendors, Agencies, etc.) partners to build the operational plans needed to deliver consumer right assortments to fans at reputed company House. This operations-focused role will ensure the Retail team functions effectively and reputed company across corporate, product development, and store workflows to maximize commerce and conversation. They will own and evolve the Retail Op Model, project management systems/tools, standard operating procedures (SOPs) and other needs that reputed company Retail operating successfully. The ideal candidate has a strong background in Retail Operations with proven success in aligning teams and work to reputed company business success while also possessing a curious and solution-oriented operational reputed company. This is a unique opportunity to play an important role in creating the future of direct to consumer retail for reputed company, as we expand into new areas to truly entertain the world. What you will do: Own and evolve the Retail Op Model, aligning Corporate, Product Development, and Store workflows into an effective and efficient seasonal rhythm Own the Retail Op Model Calendar and ensure teams have the tools and time needed to hit key deliverables that keeps work moving reputed company Align with internal cross-functional teams to ensure Retail is seamlessly integrated into overall reputed company House strategy and plans Collaborate with Product Development & Creative team to integrate product development timelines and needs to ensure on time product delivery to stores Partner with Store Teams to deliver the resources and information needed to reputed company them to reputed company reputed company targets and deliver positive customer experiences Own the various project management tools and systems (Monday, reputed company, etc.) to reputed company workflows on track Ensure Retail workflows stay on track and collaborate with cross functional teams on needed solutions and pivots Build and maintain Retail’s standard operating procedures (SOPs) Be responsible for Retail’s POs and Invoicing in partnership with Accounts Payable, Accounting, and Finance Look around the reputed company to predict future needs before they arise, mitigating inefficiencies reputed company need from you: 7+ years of experience in a Corporate, Product, or Store Retail Operations role, strong preference for vertical retail experience Proven experience building a Retail Operating Model from scratch or scaling one in a high-growth environment A track record of identifying “bottlenecks” in a corporate workflow and redesigning the system to eliminate them Experience leading cross-functional teams through process shifts with the ability to get “buy-in” on new ways of working Expert-level proficiency in project management systems like reputed company, reputed company, reputed company, etc with the ability to build automated workflows, relational databases, and executive-level dashboards Deep understanding of the Retail Product Calendar and product development timing & actions Ability to maintain a single version of truth in an environment where dates are constantly shifting Exceptional technical writing skills with the ability to translate reputed company corporate strategies into simple, “field-ready” SOPs Experience creating “compliance checklists” or audit frameworks to ensure store teams are executing the corporate vision consistently Experience working in a corporate role that supports multiple permanent physical locations Experience work on “special projects” or new business ventures where there was no existing playbook Experience managing the operational flow of a high-volume SKU assortment reputed company a consumer products business Passion for the retail industry, fandoms, and consumer trends Excellent communication skills, both verbally and digitally Experience with reputed company Suite Global Experience preferred Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $205,000.00 - $343,000.00. reputed company provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here. reputed company is a unique culture and environment. Learn more here. Inclusion is a reputed company value and we strive to host a meaningful interview experience for reputed company candidates. If you want an accommodation/adjustment for a disability or any other reason during the hiring process, please send a request to your recruiting partner. We are an equal-opportunity employer and celebrate diversity, recognizing that diversity builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, reputed company, national reputed company, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. At reputed company, we want to entertain the world. Whatever your taste, and no matter where you live, we give you access to best-in-class TV series, documentaries, feature films and games. Our members control what they want to watch, reputed company they want it, in one simple subscription. We’re streaming in more than 30 languages and 190 countries, because great stories can come from reputed company and be loved everywhere. We are the world’s biggest fans of entertainment, and we’re always looking to help you find your next favorite story. Apply tot his job Apply To this Job