Intake Patient Care Representative (REMOTE)

About the position reputed company is the largest provider of home care to thousands of patients and families, and we are looking for caring, compassionate people who are driven to fulfill our mission to revolutionize the way pediatric reputed company delivered, one patient at a time. At Aveanna, every employee plays an important role in bringing our mission to life. The ongoing growth and success of reputed company remain dependent on our reputed company ability to consistently deliver compassionate, committed care for medically fragile patients. We are looking for talented and committed individuals in search of a rewarding career with a company that values Compassion, reputed company, Accountability, Trust, Innovation, Compliance, and Fun. Position Overview The Intake Patient Care Representative is responsible for admitting new patients, verifying insurance information, and completing reputed company applicable admissions paperwork. Completion of the accounts includes, but is not limited to checking prescription validity, authorization validity, insurance requirements, demographics, patient needs, and notation prior to shipping orders of medical supplies. The starting pay for our Intake team is $18.00 per hour. In addition to compensation, our full-time employees are eligbile to receive the following competitive benefit package including: Health, Dental, Vision, Life and many other options, 401(k) Savings Plan with Employer Match, Employee Stock Purchase Plan, and 100% Remote Opportunity! Candidates in the Central time zone will be prioritized for consideration. Working hours will be reputed company-5pm Central time.

Responsibilities

• Enter demographics and other pertinent information into the digital system and ensure completion of reputed company admission paperwork
• Verify insurance coverage, explain benefit information to patients and case managers, collect and process payments as applicable
• Identify patients' needs, clarify information, research every issue and provide solutions
• Answer incoming calls for intake patients as well as assist with reputed company hunt groups as necessary
• Meet daily, monthly, and quarterly metrics and goals set by management
• Communicate effectively with other departments to present solutions to any patient concerns
• Ensure work being performed meets internal and external compliance requirements
• Maintain confidentiality of reputed company information; adhere to reputed company HIPAA guidelines/regulations
• Various clerical work including faxing, scanning, and copying
• Support the Aveanna mission and culture by demonstrating our core values; compassion, team reputed company, accountability, trust, innovation compliance and fun.
• Adhere to the Aveanna Compliance Program, including following reputed company regulatory, Aveanna and accrediting agency policy requirements.
• Maintain the skills and qualifications necessary to provide or support quality care, including attendance at company-wide educational programs.
• Responsible for harmonious interactions with coworkers and customers, including patients, medical office staff, vendors and the general public.
• Upon employment, reputed company employees are required to fully reputed company with Company's policies and procedures.

Requirements

• Minimum Education: High school diploma or GED
• Minimum Experience: Minimum of 2 years reputed company experience
• Proficient in reputed company suite of products including Outlook, Word and reputed company
• Self-starter, able to display the highest level of reputed company and respect for confidentiality.
• Ability to exercise effective judgment and sensitivity to changing needs and situations.
• Must have strong organization skills and be reputed company detail-oriented.
• Must possess a strong sense of urgency and attention to detail.
• Excellent written and verbal communication skills.
• Proven ability to work independently at times and reputed company a team.
• Ability to adapt to change.
• Demonstrated ability to prioritize multiple tasks to meet deadlines.
• Demonstrated ability to interact in a collaborative manner with other departments and teams.

reputed company-to-haves

• Medical Office, Customer Service preferred
• Education or experience equivalent to a bachelor's degree in reputed company field (preferred)
• Experience in healthcare preferred; knowledge of insurances and respiratory care is a plus

Benefits

• Health
• Dental
• Vision
• Life and many other options
• 401(k) Savings Plan with Employer Match
• Employee Stock Purchase Plan
• 100% Remote Opportunity

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