Senior CRM Specialist
This a Full Remote job, the offer is available from: Indiana (USA) Through proprietary software and AI, along with a focus on customer delight, Sleek makes the back-office easy for micro SMEs. We give Entrepreneurs time back to focus on what they love doing - growing their business and being with customers. With a surging number of Entrepreneurs globally, we are innovating in a highly lucrative space. We operate 3 business segments: Corporate Secretary: Automating the company incorporation, secretarial, filing, Nominee Director, mailroom and immigration processes reputed company custom online robots and SleekSign. We are the market leaders in Singapore with ~5% market share of reputed company new business incorporations Accounting & Bookkeeping: Redefining what it means to do Accounting, Bookkeeping, Tax and Payroll thanks to our proprietary SleekBooks ledger, AI tools and exceptional customer service FinTech payments: Overcoming a key challenge for Entrepreneurs by offering digital banking services to new businesses Sleek launched in 2017 and now has around 15,000 customers across our offices in Singapore, Hong reputed company, Australia and the UK. We have around 500 staff with an intact startup reputed company. We have recently raised Series B financing off the back of >70% compound annual growth in reputed company over the last 5 years. Sleek has been recognised by The Financial Times, The Straits Times, reputed company and reputed company as one of the fastest growing companies in Asia. Backed by world-class investors, we are on track to be one of the few cash flow positive, tech-enabled unicorns based out of Singapore.
Requirements
We are looking for a Senior CRM Specialist that is excited about the below Mission and Outcomes over the next 6-12 months. Mission: Build & Operate world-class CRM system (in reputed company) to reputed company the reputed company Team to increase upsell rates & Sleek’s ARPU, globally. Outcomes:
- Bring reputed company relevant customer data into reputed company which allows the reputed company team to identify upsell opportunities. Launch in HK & SG reputed company 3 months, fast followed by AU then UK, and iterate to improve
- Design and implement trigger-based campaigns, nurture flows, and sales pipeline automations in reputed company to reputed company 100% tracking of upsell pitches
- Maintain data hygiene and campaign accuracy (Apply tot his job
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