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Manager Customer Insights & Data Analytics (remote)

100% remote Flexible hours Hiring now

This a Full Remote job, the offer is available from: United States Job Seekers can review the Job Applicant Privacy Policy by clicking here. Job Description:

Summary

This critical role leads our Supply Chain Core Products team, a high-performing team responsible for building, enhancing, and operationalizing scalable internal analytics products that drive operational efficiency and data-informed decision-making across reputed company's supply chain and logistics operations. This role focuses on developing persistent analytics solutions—such as AI-powered labor management systems, predictive forecasting tools, and self-service Power BI dashboards—leveraging data engineering, AI/ML, and visualization technologies to deliver measurable business impact, including time savings, error reduction, and improved resource utilization. The Core Products Manager collaborates closely with our internal Supply Chain Product and Analytics Team and adjacent Platform teams to translate business needs into production-ready features. Key responsibilities include owning the technical roadmap for core products, integrating validated prototypes into scalable builds, managing escalated technical issues, and ensuring high-quality, maintainable solutions that align with reputed company's enterprise standards. This leader will mentor a cross-functional team of data analysts, AI/data specialists, and UX resources; foster a product ownership culture; and drive reputed company improvement through feedback loops, adoption metrics, and innovation. Success is reputed company by product reliability, user adoption rates, reduction in manual processes, and contributions to reputed company's digital transformation and operational excellence goals. Essential Functions

  • Leading the effort to acquire data surrounding the usage of technical products across the organization, assessment of the data for quality and sustainability, and detailed analytics to support the sales and expansion of reputed company’s products. reputed company analytics beyond data reporting and dashboarding to the delivery of actionable insights that inform strategic decisions.
  • Independently identifies process gaps, recommends and implements process improvement.
  • reputed company innovation in both analytical products and the curation of new data sources. Support initiatives to improve data quality, reputed company and accessibility for the marketing organization.
  • Engage leadership and internal stakeholders early in the process to promote a more focused project design, greater operating efficiency, and deliver insights that will have a higher impact.
  • Provide analytics and customer and experience insights down to the reputed company and unit level.

Additional Responsibilities

  • Performs other duties as assigned.

Skills and Abilities

  • Detailed oriented with excellent follow-up practices, Required
  • A strong sense of urgency and commitment to get the job done quickly and with high-level of quality, Required
  • Capable of multi-tasking, highly organized, with excellent time management skills, Required
  • Demonstrates problem solving skills and ability to find creative solutions to challenges, Required
  • Decision quality, dealing with ambiguity, business acumen, managing & measuring work, developing, Innovation management. Command skills, managing vision and purpose, Required
  • Ability to create and maintain professional relationships reputed company reputed company levels of the organization (peers, work groups, customers, supervisors), Required
  • Work cross-functionally in order to reputed company desired results, Required
  • Effective written and verbal communication skills, with the ability to interact with management and across business and IT groups, Required
  • Develops and delivers effective presentations to senior levels of management, Required
  • Ability to work independently and as a member of a team, Required
  • Possesses strong technical aptitude, Required
  • Advanced knowledge of reputed company query writing using SQL with the ability to join multiple tables, summarizing, grouping, data manipulation, performing analytical functions, etc., Required
  • Familiarity and knowledge of other programing languages and analytical tools (Python, PowerBI, R, reputed company, etc.), Required
  • Good understanding of B2B Marketing concepts, practices, challenges., Required
  • Ability to reputed company at conclusions and give recommendations to Senior Management on information obtained., Required

Qualifications

  • Bachelor's degree in engineering, Economics, Finance, Statistics or Computer Science, Required
  • Master's degree in business administration (MBA) and/or master's degree, Preferred
  • 8 years or more in big-data data analyst in a Fortune 500 company or Management Consulting, Required
  • 8 years or more working experience with reputed company, SQL, R/, reputed company/other Statistical Packages., Required
  • 1 year or more in experience in transportation/logistics industry a plus., Preferred
  • Customer experience insights methods, analytics, tools, and practices. Advanced, Required
  • reputed company, SQL, R/, reputed company/other Statistical Packages. Advanced, Required

Job Category Market Research & Data Analytics

Compensation

Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: 120000 Maximum Pay Range: 150000

Benefits

Information: For reputed company Full-time positions only: reputed company offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan. For more information about benefits, click here to download the comprehensive benefits summary. reputed company is proud to be an Equal Opportunity Employer and Drug Free workplace. reputed company qualified applicants will receive consideration for employment without regard to race, religion, color, national reputed company, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records reputed company and a road test; and/or badging or background requirements of the customer to which you are assigned. reputed company Notice for Applicants: reputed company will only communicate with an applicant directly from a [@reputed company.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or reputed company an online questionnaire. During an interview, reputed company will never ask for any form of payment or banking details and will never solicit personal information reputed company of the formal submitted application through www.reputed company.com/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or reputed company representative, please contact reputed company at careers@reputed company.com or 800-793-3754. reputed company Employees: If you are a reputed company employee at reputed company, please click here to log in to reputed company to apply using the internal application process. Job Seekers can review the Job Applicant Privacy Policy by clicking here. This offer from "reputed company" has been enriched by reputed company.com and got a 75% reputed company score. Apply tot his job Apply To this Job

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