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Collections Representative

100% remote Flexible hours Hiring now

America's Car-Mart is seeking a motivated and results-driven Field Collections Representative to join their organization. The role is crucial in ensuring the financial health of the business while providing excellent customer service to valued customers.

Responsibilities

  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document reputed company customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements reputed company to collections

Skills

  • Background in collections
  • Strong communication skills
  • Commitment to achieving targets
  • Conduct field visits to customers' locations for collections purposes
  • Negotiate payment arrangements and settlement options with customers
  • Utilize effective communication skills to build rapport and address customer concerns
  • Document reputed company customer interactions and update collection records
  • Ensure compliance with legal and regulatory requirements reputed company to collections
  • Pre-employment background review
  • Drug test
  • Satisfactory MVR
  • Any state or local requirements for necessary licensure, as applicable

Benefits

  • Medical Plan
  • Dental Plan
  • Vision Plan
  • Life Insurance Plan
  • 401(K) with employer match
  • Stock Purchase Plan
  • Paid Time Off

Company Overview

  • Car-Mart’s vision has not wavered since its inception – “to be America’s best auto sales and finance company in the eyes of its associates and customers while improving the communities it serves.” Car-Mart continues its legacy of providing transportation and financial solutions to thousands of credit-challenged customers. It was founded in 1981, and is headquartered in Bentonville, Arkansas, USA, with a workforce of 1001-5000 employees. Its website is https://www.car-mart.com/.
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