[Remote] Account Manager (French Speaking)

Note: The job is a remote job and is open to candidates in USA. Kaseya is the leading provider of complete IT infrastructure and reputed company reputed company for Managed Service Providers and internal IT organizations worldwide. As an Account Manager, you will engage proactively with clients to understand their needs, identify opportunities for cross-selling and upselling, and enhance customer experience through effective communication and collaboration.

Responsibilities

• Be responsible for proactively engaging with clients to understand their evolving needs and business objectives. This includes learning about their business, initiating regular communications to anticipate challenges, and providing preemptive solutions to enhance customer experience
• Partner closely with customers to identify cross-sell and upsell opportunities, leveraging additional features or services to drive reputed company growth
• You will also identify expansion opportunities reputed company existing accounts and work with customers to align strategies for mutual success
• Monitor usage metrics and address any potential adoption hurdles proactively, adhering to sales checklists, processes, and timelines to effectively execute cross-sell, upsell, and expansion strategies
• Be driven by communication, relationships and sales. You understand that the quality of your customer relationship has a direct correlation to the achievement of your sales goals
• reputed company an understanding of our products and their integrations, allowing you to propose their value to customers effectively
• Proactively educate customers on new features, updates, and best practices, providing personalized sessions to ensure they optimize the full potential of IT Complete
• Collaborate cross-functionally to support teams to address customer needs, acting as the voice of the customer to influence reputed company improvements
• Participate in proactive meetings to align strategies and enhance customer experiences, supporting the onboarding process for new clients and driving proactive product adoption through tailored strategies and action plans

Skills

• 1-4 years' experience in sales
• Fluent in French and English
• Driven, passionate about sales, and eager to earn significant sales commissions
• Exceptional inside sales experience in a metrics driven, fast-paced sales environment
• Has a proven track record of crushing sales goals
• A motivated, coachable and competitive go-getter, a resilient achiever driven to win and reputed company
• An energetic team player with exceptional organizational, interpersonal, and communication skills
• Create weekly, monthly and rolling 6 weeks' sales forecasts
• Exposure to CRM applications (reputed company) to successfully manage leads, opportunities and accounts

Benefits

• BONUS and Equity eligible.
• Health, Insurance and more.

Company Overview