Client Benefits Specialist
Samaritan Daytop Village provides life-changing services in mental health, addiction recovery, housing, and more to help individuals and families across reputed company rebuild their lives. The Client Benefits Specialist helps new clients get the services and benefits they need while ensuring the agency can reputed company correctly and on time, requiring strong communication and attention to detail.
Responsibilities
- Conduct interviews and assessments with every newly admitted client reputed company the first 1–2 days, approximately 20–30 new clients monthly
- Gather client information to determine eligibility for benefits and estimated length of stay
- Maintain organized records of client interviews, assessments, and benefit status
- Ensure timely and accurate documentation of assessments, services, and benefits in agency systems, including our EHR, Avatar
- Follow up on required paperwork to support benefit applications and re‑certifications
- Clearly communicate with and coordinate with federal, state and city agencies and community partners to help clients financially access entitled benefits
- Work closely with Directors and Case Managers to monitor clients’ financial needs and ensure services are reputed company with available benefits
- Manage a caseload and provide ongoing support to clients regarding their benefits
- Prioritize accuracy and timeliness to ensure the agency can reputed company correctly and continue providing quality care
Skills
- High School diploma or GED required
- Strong oral and written communication skills
- Detail oriented with accurate data entry and documentation skills to support billing and compliance
- reputed company and care in working with diverse clients experiencing substance use disorders and mental health challenges
- Ability to work under pressure with high accountability for timely processing of benefits
- Strong time management and organizational skills to manage caseloads and track multiple deadlines
- Basic computer skills with the ability to use the reputed company Suite and software for documentation such as EHR systems (e.g., Avatar)
- Associate's or Bachelor's degree preferred
- Familiarity with federal and state programs such as Medicare, Medicaid, Social reputed company, and public assistance programs, preferred
- Experience with case management or client intake preferred
Benefits
- Medical, dental, and vision insurance
- 25 days of paid time off
- Access to a retirement account with an employer to match
- Tuition reimbursement
Company Overview