Remote Sales Representative (Call Center)

Remote Sales Representative (Call Center) FL CannaMD Training Department Description CannaMD - Florida’s Premier Medical Marijuana Clinic At CannaMD, we are passionate about empowering Florida residents to improve their quality of life through the evidence-based application of medical cannabis. As one of the state’s leading medical marijuana clinics, our mission is rooted in compassionate care, education, and exceptional customer service. We are seeking motivated, empathetic, and goal-driven individuals to join our team as Patient Liaisons (Sales Representatives). This is a remote, performance-based sales role that plays a vital part in our patients’ journey to wellness. Position Overview

• Starting Pay: $16/hr
• Weekend Differential: +$1/hr on Saturday or Sunday
• Monthly Bonus Potential: Up to $3,300 for top sales performers + other incentives

Work Schedule

• Required Weekend Shift: Either Saturday 9:00 AM – 6:00 PM or Sunday, 9:00 AM – 4:00 PM
• Weekday Shifts: 10:00 AM – 6:00 PM (Subject to change)
• Location: Remote (Florida residents only)

What You’ll Do This section outlines what the role entails on a daily basis. Examples include:

• Make outbound and handle inbound calls to assist and schedule patients
• Promote CannaMD services through personalized sales pitches
• Process payments and update patient records in CRM/EMR systems
• Educate patients on Florida’s medical marijuana process
• Respond to emails and internal chats promptly
• Achieve daily and monthly performance quotas
• Collaborate with team members via Zoom and internal communication tools

This is a competitive sales role that requires consistent achievement of both daily and monthly performance quotas.

Requirements

What You’ll BringThis section describes the ideal candidate’s strengths and requirements. Examples include: Hard Skills

• Ability to multitask across multiple programs and browser tabs
• Proficiency with Google Suite and Zoom
• Experience using CRM/EMR platforms (preferred)
• Strong ability to overcome sales objections and effectively build value
• Strong typing and data entry accuracy

Soft Skills

• Excellent communication and phone etiquette
• Empathetic and patient-centered mindset
• Critical thinking and problem-solving skills
• Ability to work independently and stay motivated in a remote setting
• Reliable, goal-oriented, and driven by performance metrics

Position Requirements

• Must reside in Florida
• Must have a quiet, private home workspace
• Minimum 100 Mbps download / 10 Mbps upload internet connection
• Computer with at least 8GB of RAM, webcam, and reliable headset
• Prior sales experience preferred
• Must be comfortable with phone-heavy work and a performance-driven environment

Training & Benefits

• ~60–80 hours of paid training, including experience-based learning and industry certifications
• Full-time benefits (for qualifying team members):
• Health, Dental, and Vision Insurance
• Life Insurance
• Paid Time Off
• HIPAA Certification
• Free medical marijuana evaluation (if eligible under Florida law)

Why CannaMD? At CannaMD, we don’t just schedule appointments, we provide life-changing access to compassionate care. Our team members are the first touchpoint in the patient journey and play a critical role in educating and supporting Floridians who may be exploring medical cannabis for the first time. We’re not your average call center—we’re a mission-driven, patient-focused organization where your performance directly contributes to patient outcomes. Ready to Join the Team? If you're passionate about healthcare, sales, and helping others, we encourage you to apply today! Learn more: Job Type: Full-time Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

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