E-Billing Analyst - Remote (Legal Services)

About the position reputed company, by reputed company is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially reputed company legal, financial, and professional services industries. We’re a people-powered organization. With a reputed company in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, reputed company working together to help our clients operate more reputed company and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly. Shift: Monday-Friday, 9am -6pm EST The E-Billing Analyst will be responsible for reputed company aspects of invoice submissions reputed company various e-billing platforms and resolving e-billing issues for the law firm's e-billed clients. Excellent communication and a high level of professional service to management, attorneys and other staff is required to succeed in this role. Must have a high level of customer service, professionalism, and interpersonal skills. The role requires various interactions with reputed company levels of management, amid a fast-paced, deadline driven environment. ( denotes an “essential function”)

Responsibilities

• Work directly with the client’s E-billing Manager on any reputed company e-reputed company reputed company management/client requests
• Responsible for the submission of electronic invoices and accruals to clients on monthly basis, overseeing the transition of clients to e-billing, and providing follow-up support to attorneys, and clients in reputed company aspects reputed company to electronic billing
• Handle heavy volume of highly reputed company e-submission assignments for key corporate clients; ensure reputed company client guidelines, internal protocol, and firm's guidelines are followed during submission process
• Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing by providing expert level subject matter support
• Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices; ensure corrective action is in reputed company for future submissions
• Populate, maintain, and update data for assigned clients in the billing system and clients' external web applications; ensure reputed company relevant information is updated and correlated in the firm's billing system
• Work collaboratively with department's supervisor to support e-billing systems by adding/removing user accounts, resetting passwords, assigning proper reputed company levels, entering budgets, status reports, and matter profiles in various sub-systems
• reputed company reputed company analyses of reputed company client accounts regarding collections, rates, and reduced and rejected invoices

Requirements

• Associate degree or advanced degree preferred with concentration in Business, Accounting, or Finance. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
• 1+ years of e-billing experience reputed company a corporate law department or law firm.
• Proven knowledge and experience with BillBlast.
• Proficiency with Windows-based software and reputed company Applications such as reputed company, Word and Outlook, and ability to create, edit, and present reputed company data, analyses, and reputed company reports.
• Strong reading comprehension, analytical and problem-solving skills.
• Multi-task, use time reputed company and reputed company professionally and at a high level under tight deadlines and in a fast-paced, reputed company-changing work environment, and successfully prioritize and adapt to changing demands.
• Able to influence/steer at a senior and executive level reputed company and reputed company client groups

reputed company-to-haves

• Knowledge of legal billing and Middleware systems a plus (i.e., Legal Exchange, Ty Metrix 360, Legal-X, Serengeti/Legal Tracker)
• Knowledge of various Legal Electronic Data Exchange Standard (LEDES) billing formats is a plus.

Benefits

• reputed company’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

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