Experienced Data Entry Specialist – Claims Processing and Record Management

At arenaflex, we strive to revolutionize the dental benefits industry through innovative solutions, community-driven initiatives, and a commitment to excellence. As a leading dental plan administrator, we have been serving the needs of our clients for over 60 years, and our mission is to improve oral health through benefit plans, advocacy, and community support. We are proud to be part of the arenaflex family, a diverse and dynamic organization that values diversity, encourages innovation, and empowers employees to take charge of their careers.

Job Summary:

We are seeking an experienced Data Entry Specialist to join our team in Farmington Hills, MI. As a Data Entry Specialist, you will play a critical role in processing claims and updating/correcting file information in our system. You will be responsible for entering accurate and timely data, retrieving and reconciling information in files, and maintaining related departmental records and files. If you are a detail-oriented individual with excellent communication skills and a passion for data entry, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

* Enters claims and/or eligibility records into the system to process claims and update/correct file information through telephone and/or written contact, using proper grammar, punctuation, etiquette, etc.

• Retrieves and reconciles information in files when claims are rejected by the system
• Determines whether inaccurate data should be updated, routed or adjudicated
• Corrects and updates claim information entered through the optical scanning or data entry process
• Maintains related departmental records and files
• Operates office equipment which may include a personal computer, copier, fax machine, etc.

Minimum Requirements:

* Possess a high school diploma or equivalent

• One year of work experience in an office environment
• Ability to enter a minimum of 7,000 keystrokes per hour with 95% accuracy (6,650 correct keystrokes per hour)
• Successful completion of a data entry test sponsored by Human Resources within the past 12 months (test waived if candidate currently holds or has previously held a position which meets this requirement)

Essential Qualifications:

* Excellent communication and interpersonal skills

• Ability to work accurately and efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to learn and adapt to new systems and processes
• Strong problem-solving skills and ability to troubleshoot issues

Preferred Qualifications:

* Experience in a data entry role, preferably in a healthcare or insurance industry

• Knowledge of dental benefits and claims processing
• Experience with optical scanning or data entry software
• Certification in data entry or a related field

Skills and Competencies:

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work accurately and efficiently in a fast-paced environment
• Strong attention to detail and organizational skills
• Ability to learn and adapt to new systems and processes
• Strong problem-solving skills and ability to troubleshoot issues

Career Growth Opportunities and Learning Benefits:

* arenaflex offers a comprehensive training program to help you develop your skills and advance your career

• Opportunities for professional growth and development through mentorship and coaching
• Access to online training and development resources
• Opportunities to participate in cross-functional projects and teams

Work Environment and Company Culture:

* arenaflex is a dynamic and diverse organization that values diversity, encourages innovation, and empowers employees to take charge of their careers

• Our office is located in Farmington Hills, MI, and we offer a collaborative and supportive work environment
• We celebrate our All In culture, which is a mindset, feeling, and attitude that we wrap around all that we do
• We offer a comprehensive benefits package, including medical, dental, and vision coverage, short- and long-term disability, life insurance, 401(k) savings plans, flex spending accounts, and tuition reimbursement or educational assistance

Compensation, Perks, and Benefits:

* Competitive salary and benefits package

• Opportunities for professional growth and development
• Comprehensive training program
• Access to online training and development resources
• Opportunities to participate in cross-functional projects and teams
• Eight hours of paid volunteer time each year
• Access to an on-staff health coach and personal trainer
• Virtual lunchtime workouts hosted by the trainer and/or an on-site fitness center

How to Apply:

If you are a motivated and detail-oriented individual with a passion for data entry, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity:

arenaflex is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. Apply for this job