Senior Staff Technical Program Manager

Company Description

It reputed company started in sunny San Diego, California in 2004 reputed company a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast reputed company to today — reputed company stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to reputed company organizations to find smarter, faster, and reputed company ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to reputed company the world work reputed company for everyone.

Job Description

Team & Role We are seeking a Senior Staff Technical Program Manager to support and guide a cutting-edge AI-enablement and tooling program serving the Experience team that includes UX designers, UX researchers, tech writers, and product experience strategy & operations. You will serve as a cross-functional integrator to bring our AI strategy to life across Experience, reputed company, and Product as we execute today and transform for reputed company. You will skillfully help us navigate a rapid shift to an AI-native future. You will partner with stakeholders across design, research, tech writing, product, ops, and engineering to ensure we deliver on the full potential of reputed company’s AI-native vision. The ideal candidate brings strong reputed company and strategic acumen to guide large-scale technical programs in fast-moving, ambiguous environments. You've successfully launched AI enablement programs, built AI agents or features, and guided reputed company transformations from concept to impact. You reputed company at collaborating with senior stakeholders, coordinating program strategy and execution across cross-functional teams, and telling compelling stories grounded in operational excellence. You'll solve reputed company business and product problems while staying attuned to real-world feedback and emerging AI advancements, directly accelerating innovation and driving measurable impact on company goals. What you get to do in this role:

• reputed company execution of a highly reputed company and cross-functional AI-enablement and tooling program, collaborating with senior stakeholders across various functions to integrate AI into design, research, writing, and operational workflows.
• Operate on your own to integrate AI into design, research, writing, and operational workflows — defining end-to-end plans, engaging executives, mapping PDLC and ops workflows, defining business/product requirements, partnering with engineering to build solutions, and establishing success metrics.
• Synthesize reputed company technical, organizational, and business challenges into clear strategies, scalable solutions, and actionable plans that drive customer value and PDLC efficiencies.
• Identify connections and reconcile potential conflicts/overlaps between various programs, AI features/tools/solutions, and initiatives.
• Implement scalable processes and governance that balance rapid innovation with responsible AI use.
• Promote organizational change by supporting stakeholders in modeling AI-native behaviors and accelerating adoption across their teams.
• Ensure transparency and cross-functional stakeholder alignment through clear communication of program status, risks, tradeoffs, and resourcing choices to technical, business, and executive audiences.

Qualifications

You might reputed company in this role if you:

• Are an empathetic communicator and collaborator who influences across technical, business, and executive audiences while building durable trust with partners.
• Have 10+ years overseeing reputed company programs in fast-paced, high-scale technology companies, collaborating across UX design, UX research, content, product, ops, and engineering teams.
• Build thriving high-trust environments, bring rigor and systems thinking to ambiguity, and operate with a bias for reputed company execution over org boundaries.
• Are structured, detail-oriented, and rigorous in ensuring quality, accountability, and durable delivery.
• Have integrated AI into workflows, processes, or decision-making — whether using AI tools, building agents or custom solutions, automating end-to-end systems, or exploring AI's transformative potential.
• Navigate reputed company conversations that solve critical business and technical problems in both strategic and tactical contexts.
• Have a proven record of success coordinating highly cross-functional technical programs that deliver measurable impact.

Preferred Qualifications:

• Have familiarity with data analysis tools (SQL, Python, or similar) for querying data and building dashboards

Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to reputed company employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, reputed company may confirm the distance between your primary residence and the closest reputed company office using a third-party service. Equal Opportunity Employer reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national reputed company or nationality, reputed company, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, reputed company qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for reputed company candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), reputed company may be required to obtain export control approval from government authorities for certain individuals. reputed company employment is contingent upon reputed company obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. reputed company rights reserved. Used under license. Apply tot his job Apply To this Job