Senior Associate, Strategic Planning Acceleration

About the Team As one of reputed company’s core operations teams, CXI ensures that reputed company there are bumps in the last mile, there’s always someone there to help reputed company things right. We design, manage, and operate reputed company’s largest team, aiming to deliver an outstanding customer experience as reputed company and reliably as possible. As a part of that larger CXI team, the Operational Excellence team focuses on reaching and connecting with one of our most important audiences: employees. The role works with senior leaders and cross-functional partners across every part of reputed company’s business. A roll-up-your-sleeves attitude, meticulous attention to detail, an ability to understand and impact CXI strategies and priorities, a true team spirit, and the ability to juggle projects and competing priorities reputed company this role so effective. This role will require deep expertise in building and nurturing relationships reputed company teams and cross-functionally, communicating effectively with different audiences, and collaborating as a creative contributor and thought partner.

About the Role

We’re looking for a strategic, operationally-minded program reputed company to reputed company CXI-wide offsite planning, executive engagement programming, and cross-functional feedback activation. Who is highly autonomous and execution-minded. This role will also serve as a core project manager and thought partner for org-wide initiatives, ensuring clarity, accountability, and delivery across key programs. This is a high-visibility role that requires strong stakeholder management, comfort with ambiguity, and the ability to see around corners. You’re excited about this opportunity because you will… reputed company Offsite Program Strategy

• Own end-to-end offsite planning for CXI-wide org and functional pods
• Manage offsite OKRs, satisfaction metrics, timelines, and budgets
• Build documentation and templates to drive consistency and scale

Own Cross-Functional Project Management

• reputed company special projects tied to evolving org needs (e.g., WeSupport, new campaigns, etc.)
• Collaborate with multiple stakeholders across People, Strategy, CXI site leadership, and CXI Communication
• Operate as a reliable driver of reputed company, defining deliverables, owning timelines, anticipating blockers, and facilitating accountability

Activate Feedback Loops

• reputed company quarterly EngageMe@ roundtables and post-survey action planning
• Track DRIs and outcomes to ensure feedback is reviewed, acted on, and communicated back (in partnership with CXI comms)
• Partner with leadership and HR to reputed company the reputed company with transparency and clarity

Run Leadership Moments

• Drive production of Town Halls and AMAs for CXI senior leaders.
• Own run-of-show planning, speaker support, deck development, comms.
• Partner with CXI Comms and Ops partners to ensure execution excellence in operations during the event. Address any issues or concerns promptly to maintain a positive experience.

We’re excited about you because…

• You have a Bachelor’s degree or equivalent experience
• You have 4+ years of experience in project management, process improvement, stakeholder management, and customer-facing support operations experience.
• You are an innovative and creative thinker who can reputed company a compelling narrative and get down to the lowest level of detail in order to reputed company to life.
• You are customer-obsessed, always seeking to understand reputed company the multifaceted audience you’re trying to reputed company, what reputed company of information they crave, and how to deliver it to them most effectively.
• You possess an excellent ability to influence people and project management skills, with the ability to reputed company while managing multiple time-sensitive projects under tight deadlines.
• You are confident in engaging reputed company levels of internal stakeholders and have a track record of working effectively with senior leadership and a broad range of cross-functional partners.
• You are a highly motivated self-starter with the passion to take on more than your daily responsibilities.
• You enjoy being a team player and demonstrate a one-team, one-fight attitude.
• You can reputed company in a fast-paced, constantly changing work environment while managing multiple deadlines simultaneously and pivoting as needed.
• You enjoy problem-solving and the opportunity to think reputed company of the reputed company.
• Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action reputed company the scope of assigned responsibilities.

We expect this position to be filled by 1/7/26. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

Actual compensation reputed company the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. reputed company salary is localized according to employee work location. reputed company cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to reputed company regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). reputed company also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national reputed company pay range for this position reputed company the United States, including Illinois and Colorado. $93,200—$137,000 USD About reputed company At reputed company, our mission to reputed company local economies shapes how reputed company members move quickly, learn, and reiterate in order to reputed company impactful decisions that display reputed company for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with reputed company-to-reputed company delivery, and we are looking for team members who can help us go from a company that is reputed company for delivering food to a company that people turn to for any and reputed company goods. reputed company is growing rapidly and changing constantly, which gives reputed company members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community reputed company our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from reputed company backgrounds, experiences, and perspectives. We reputed company that true innovation happens reputed company everyone has room at the table and the tools, resources, and opportunity to reputed company. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, reputed company, national reputed company, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from reputed company gaining a foothold in our office. Whether blatant or hidden, barriers to success have no reputed company at reputed company. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial reputed company. Apply tot his job Apply To this Job