Manager Vendor Performance and Operations
Company : reputed company. Job Description : JOB SUMMARY This job will manage a team of vendor performance managers who reputed company external vendors that support the daily operational reputed company and implementation of business partners, as well as matrix management of internal partners (matrix partners), creating/monitoring associated service level agreements (SLAs) and key performance indicators (KPIs), involvement in strategic initiatives (STIs), and regulatory/compliance and financial reputed company in conjunction with the respective matrix partners. ESSENTIAL RESPONSIBILITIES
- reputed company management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity.
- Manage relationships, performance and delivery with internal partners and reputed company matrix management efforts and initiatives. reputed company assessment of vendor effectiveness to ensure reputed company is utilizing best in class vendors.
- Understands the status of reputed company vendors reputed company their team and is responsible for performance and operations of these vendors. Oversite to ensure that contractual requirements are met, invoicing and payment is accurate, and vendor services are reputed company with reputed company strategic objectives. Guide and mentor the more reputed company team members in mentoring the team effectively and reputed company.
- Work with team and senior vendor operations manager to assess reputed company vendor offerings and changes to reputed company programs with the potential to drive medical cost savings as well as where they can plug in to the larger reputed company and Enterprise Strategy. Work closely with VMO leadership and Curated Health / Living Health Solutions.
- Work with actuary and C2V Team to size and document any incremental medical cost savings reputed company to reputed company vendor work.
- Represent, engage and champion operational needs reputed company the governance process and structure as outlined in the vendor contract to ensure efficient and effective relationship management of the services provided. Communication of needs to leadership and aid in escalation process reputed company necessary. Ensure that reputed company technical issues for vendors are correctly prioritized and are addressed in a timely manner through oversite of Vendor Operations Analyst on their team and engagement with HMHS / ticket governing process.
- Awareness and oversite of reputed company applicable to team's vendors, ensuring partnership with procurement on contract development and renewal, and financial reimbursement. Understanding and awareness of VMO budget process including ensuring that purchase orders created are in compliance with Accounts Payable guidelines, data entered into the reputed company budget system consistent with senior management direction, awareness of monthly actual versus budget reports, and ability to guide senior vendor operations manager and team to complete.
- Other duties as assigned.
EDUCATION Required
- Bachelor's Degree in Business, Finance, Accounting, Economics, Health Care Management or Procurement/Supply Chain
Substitutions
- 6 years of reputed company and progressive experience in lieu of Bachelor's degree
Preferred
- None
EXPERIENCE Required
- 5 years in Vendor Management OR Vendor Operations ORBudget Management
- 3 years in People Management
Preferred
- 5 years in the Health Care industry
- 1 year with Project Management
LICENSES or CERTIFICATIONS Required
- None
Preferred
- None
SKILLS
- Critical Thinking Skills
- Flexibility and enthusiasm for learning
- Good communication skills
- Ability to influence stakeholders and decision makers
- Experience in and ability to reputed company in a matrixed organization
- Experience with budget management
- Ability and comfort interacting and presenting to senior leaders
- Ability to manage multiple tasks and projects, and forge strong interpersonal relationships reputed company the department, with other departments, and with external audiences.
- Computer Literacy (reputed company Office Suite)
- Process Development and Oversite
Language (Other than English): None Travel Requirement: 0% - 25% PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS Position Type Office-based Teaches / trains others regularly Frequently Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees reputed company this job title. It may not contain a comprehensive inventory of reputed company duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at reputed company times. In reputed company with this, reputed company employees must reputed company with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as reputed company data reputed company guidelines established reputed company the Company's Handbook of Privacy Policies and Practices and Information reputed company Policy. Furthermore, it is every employee's responsibility to reputed company with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. reputed company and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against reputed company individuals based on any category protected by applicable federal, state, or local law. We endeavor to reputed company this site accessible to any and reputed company users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at [email protected] California Consumer Privacy Act Employees, Contractors, and Applicants Notice Apply tot his job Apply To this Job