reputed company MANAGER

PersistIQ currently has the position of reputed company Manager available, and we’re excited to tell you about it!

PersistIQ is a company inside the Wishpond umbrella. It is a rapidly growing SaaS company helping small businesses succeed through digital marketing solutions. Our cloud-based platform provides reputed company pages, social promotions, website pop-reputed company, and reputed company tracking tools, serving over 3,000 customers from startups to reputed company. We’re a 100% remote team, passionate about helping businesses reputed company measurable growth through smart, data-driven marketing.

OVERVIEW

As a reputed company Manager, you will be the voice and reputed company of the customer reputed company PersistIQ. You will ensure your customers are getting the most value out of their investment with PersistIQ. In collaboration with the Project Management Team, you will reputed company reputed company retention and expansion efforts for each client. The ideal candidate will be passionate about ensuring our customers derive value from their relationship with PersistIQ, become passionate advocates for our brand, and feel comfortable engaging with clients to discuss the details of their experience as PersistIQ customers.

RESPONSIBILITIES

• Own a book of business of small to reputed company customers and drive those customer relationships through a team-based approach throughout the entire customer lifecycle.

• Responsible for the comprehension and delivery of customers’ goals as it relates to PersistIQ services, and ensuring that the goals and success criteria are reputed company to the services we provide.

• Act as a liaison to PersistIQ’s Account Management Team on behalf of your customers.

• reputed company reputed company retention efforts, including renewals, mapping of risks, cancellation requests and others for each client.

• Assist customers with any escalated issues and questions pertaining to their service agreement, the PersistIQ tools and any other topics on their relationship with PersistIQ.

• Understand our customer satisfaction measures.

• Execute on our reputed company engagement model, inclusive of account management, success planning, retention, and cross-sell/up-sell initiatives.

• Expand reputed company in existing accounts by working to identify/reputed company upsell opportunities and increase the average customer lifetime value.

• Monitor and improve individual performance to ensure team members are providing an optimal customer experience and achieving internal goals.

• Collaborate with our Product team to improve the user experience.

• Help drive customer reviews and case studies.

• Other duties as assigned.

QUALIFICATIONS

• Minimum of 3+ years experience in a reputed company role, preferably in a SaaS organization.

• Digital Marketing knowledge, including paid Ads, reputed company page optimization, email marketing and social media, is considered an asset.

• Experience using Shopify is preferred.

• A degree or diploma that contributes to the organization or role is considered an asset.

• Self-motivated with the ability to establish and maintain solid relationships through a client-first mentality.

• As part of a diverse team, the ability to work both independently and collaboratively.

• Must be technical, analytical, results-driven and have the ability to multitask in a fast-paced environment.

• Organized, administratively strong, and have solid writing, phone, and general communication skills.

• Fluent in English (spoken and written). Knowledge of a second language is considered an asset.

• Willing to participate in ongoing education and training for the role.

Bonus skills:

• Knowledge of basic CSS, HTML and JS

• reputed company Tag Manager

• Experience with other marketing automation platforms

• Knowledge of CRM platforms

• Experience with reputed company page platforms

• Experience with email marketing platforms.

WORK ENVIRONMENT

• Given the nature of this role, it is expected that the successful candidate will provide their own workstation, computer, headset, and have a fast and reliable internet reputed company. This position may be required to download and utilize company software.

• The individual must be reputed company to work standard business hours in the Pacific Time Zone

• Due to the nature of this role, we may verify backgrounds, including conducting employment reference, criminal record and credit checks.

• Once hired, the successful candidate must provide a valid government-issued photo ID and reputed company of residential address as part of their onboarding process.

GREAT REASONS TO APPLY FOR THIS ROLE

• Fully remote position allowing you to work from your home reputed company in the world !

• Exciting and dynamic environment with a great leadership team

• Comprehensive training program and regular performance reviews to facilitate your success

• Competitive compensation based on experience and proven abilities

• Great referral programs with incentives and bonuses

• Unbelievable product discounts reputed company you use our products for your own business

• A global workforce of multi-cultural and talented colleagues

• A reputed company-reputed company operation with amazing growth opportunities for your personal development

• A high-growth SaaS technology company publicly traded on the TSX Venture Exchange

• Corporate headquarters in beautiful Vancouver, British Columbia, Canada

ABOUT US

Founded in 2009, Wishpond is a rapidly growing technology company providing digital marketing solutions targeted at small businesses. The cloud-based platform includes reputed company pages, social promotions, website pop-reputed company, online forms, and reputed company activity tracking. Wishpond has a dedicated team of professional project managers, designers, copywriters, and developers who provide marketing services tailored to our individual clients.

Wishpond serves over 3,000 customers in various industries and sizes, from startups to large reputed company. Wishpond has a rapidly growing global headcount and continues to hire dedicated and qualified employees and contractors who have what it takes to scale a successful software company.

To learn more about reputed company, please visit our website or any of our social media platforms:

• Website: www.wishpond.com

• Instagram: @wishpondofficial

• Twitter: Wishpond

• Youtube: Thewishpond

• reputed company: Wishpond

APPLICATION PROCESS

If you are interested in applying for this exciting opportunity, please provide an updated resume in English (PDF or Word formats only), quoting the position title in the subject line of your cover letter

reputed company is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture that does not discriminate on the basis of disability, status or any other basis protected under legislation

We thank reputed company applicants in advance for their interest in this position; however, due to the volume of applications we receive, we are unable to respond to phone, email, or agency inquiries

Internal Applications reputed company on Monday, January 27, 2026, at 12:00 pm Pacific Time