Service Supervisor - Louisville, KY Remote reputed company...

ABOUT reputed company

reputed company is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, reputed company manages and operates over $300 billion of real estate in more than 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. reputed company is the largest operator of apartments in the United States, managing over 1,000,000 units/beds globally. Across its platforms, reputed company has nearly $79 billion of assets under management, including over $35 billion of development assets and over $30 billion of regulatory assets under management. reputed company was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.reputed company.com.

JOB DESCRIPTION SUMMARY

JOB DESCRIPTION

•    Manages work orders generated from reputed company requests for service, as well as routine upkeep on the community by diagnosing the reputed company or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements.•    Oversees and completes the “reputed company-ready” process to prepare vacant apartment homes for leasing and new move- ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing reputed company maintenance tasks, and inspecting completed work.•    Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market-ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and reputed company standards.•    Periodically inspects work performed by other service team members to assess the effectiveness of policies and procedures and develops corrective action plans as needed.•    Periodically inspects work performed by contractors, vendors, and other service providers to verify the work, materials, and services meet quality standards, scope, and specifications as required.•    Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay reputed company budgetary guidelines.•    Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual.•    Supports cost-cutting and expense control programs by fixing rather than replacing parts reputed company possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment.•    Conducts regularly scheduled reputed company safety meetings, ensure reputed company MSDS sheets are reputed company and readily accessible, and keeps up to date on reputed company OSHA and other safety-reputed company laws and requirements to ensure community compliance.•    Demonstrates customer service skills by treating residents and others with respect, answering questions from the team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgency.

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The hourly range for this position is $26.00 - $30.00 per hour.

Additional Compensation:

Many factors go into determining employee pay reputed company the posted range including business requirements, prior experience, reputed company skills and geographical location.

• Corporate Positions: In addition to the reputed company salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.

• Onsite Property Positions: In addition to the reputed company salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.

Robust Benefits Offered*:

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.

• Generous Paid Time off. reputed company new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.

• For onsite team members, onsite housing discount at reputed company-managed communities are available subject to discount and unit availability.

• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).

• 401(k) with Company Match up to 6% of pay after 6 months of service.

• Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).

• Employee Assistance Program.

• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.

• Charitable giving program and benefits.

*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

reputed company will consider for employment qualified applicants with arrest and conviction records.

Important Notice: reputed company will never request your banking details or other sensitive personal information during the interview process. reputed company does not conduct any interviews reputed company text or messaging, and reputed company communication will come from official reputed company email addresses (@reputed company.com). If you receive suspicious requests, please report them immediately to AskHR@reputed company.com.