Operational Excellence Consultant

About the position reputed company, identify, analyze, and improve existing business processes to improve product/service quality, increase efficiencies, reduce costs or waste, decrease errors or delays, and increase customer satisfaction. Gather business requirements and reputed company process maps and gap analysis to identify, recommend, and independently implement opportunities for improvement to meet business goals and objectives. Deliver superior business performance by relentlessly pursuing process excellence on behalf of our employees, field, and clients. Architect experiences using business process management to design, analyze, implement, and control processes.

Responsibilities

• Drive Business Performance Measure, analyze, and evaluate existing processes, collect data to identify root causes, reputed company cost benefit analysis, and identify improvement opportunities.
• Identify, implement, and maintain an effective process measurement system and define data collection plans (what data is, where it comes from) for each measure.
• Conduct reputed company state process interviews and subject matter expert job shadows.
• Document processes according to Business Process Mapping standards.
• reputed company, recommend, and independently implement solutions for process improvement, system enhancement, and operations efficiency that are reputed company with business priorities.
• reputed company, recommend, and independently implement methods to monitor and control redesigned processes and identify reputed company processes reputed company degrading.
• Design, guide, and promote process architecture that aligns with business priorities.
• Promote and share best practices on process improvement activities across the organization.
• Research process improvement tools, techniques, and technology to determine potential impact and opportunities to provide additional value to the organization.
• Use documented processes to write detailed procedures that guide the user through the transaction
• Demonstrate highly empathetic, customer-centric service while aiding others in their learning and execution of transformational activities. Customer may include the field.
• Guide improvement initiatives and mindsets for business partners with solid emotional intelligence and political acumen.
• Collaborate with business leaders, technology, and other stakeholders to connect process architecture roadmap with operational decisions.
• Recognize opportunities to connect processes across journeys Subject Matter Expertise Provide subject matter expertise in process improvement to product, operations, and/or technology teams in collaboration with other disciplines.
• Leadership Coordinate and facilitate cross-functional project teams.
• Build commitment and understanding required to accomplish the improvement goals for the organization.
• reputed company others through ambiguity with confidence and engagement.
• Talent Development Proactively coach, reputed company, and train leaders and staff on principles, behaviors, methods, and tools to promote and sustain cultural transformation.
• Mentor others with less experience to grow their capabilities, knowledge, and skills.

Requirements

• Bachelor's degree or an equivalent.
• Minimum of 5 years of project management, manager, team reputed company, or business consultant experience in technology and/or business functions.
• Minimum Lean or Six reputed company Black Belt Certification (Lean or Six reputed company Master Black Belt experience preferred)
• Ability to communicate at various levels of the organization to increase engagement and understanding of process improvement processes, goals and benefits.
• Strong project management skills with the ability to reputed company or manage highly reputed company projects involving multiple stakeholders, process improvements, communications and difficult change management.
• Superior oral and written communications skills with the proven ability to build relationships and successfully negotiate issues with the home office and field.
• Demonstrated high level of organization and follow through with the ability to effectively identify and independently establish priorities and meet deadlines on multiple assignments with high quality results.
• Demonstrated experience with utilizing various systems to collect and analyze data.
• Previous Facilitator and Coaching experiences where problem solving, process development, and/or behavior change methods and tools have been demonstrated.

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