[Remote] Patient Hearing Disability Advocate
Note: The job is a remote job and is open to candidates in USA. HCA Healthcare is a leading healthcare provider dedicated to community service and employee development. They are seeking a Patient Hearing Disability Advocate responsible for conducting eligibility screenings, managing cases, and assisting patients in obtaining disability benefits.
Responsibilities
- Screen and evaluate patients for existing insurance coverage, federal and state assistance programs, or hospital charity applications
- Obtain legally relevant medical evidence, physician statements and all other documentation required for eligibility determination
- Complete and file applications. Initiate and maintain proper follow-up with the patient and government agency caseworkers to ensure timely processing and completion of all mandated applications and accompanying documentation
- Assist the patient with gathering any additional verifications or medical records and meeting appointment dates and times. Maintain structured and timely contact with the patient and agency as outlined in the company standards
- Provide advocacy work for patients seeking disability benefits through the Social Security Administration (SSI/SSDI) programs and assists with opening claims and assisting with pending claims for the Social Security Administration
- Ensure all insurance, demographic and eligibility information is obtained and entered into the system accurately. Document progress notes to the patient’s file and the hospital computer system
Skills
- Minimum one-year related experience required, preferably in healthcare
- Must have a Bachelor's degree or a minimum of 4 years relevant work experience relating to working disability claims as an authorized representative, (verified by the Social Security Administration)
- Work from home employees are required to have high speed internet 25 MB download and 6 MB upload
- Must be willing to pass a three-hour proctored exam to receive (EDPNA) certification
Benefits
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Company Overview
- HCA Healthcare provides medical education and healthcare services in locally managed facilities. It is a sub-organization of North Florida Endoscopy Center. It was founded in 1968, and is headquartered in Nashville, Tennessee, USA, with a workforce of 10001+ employees. Its website is https://hcahealthcare.com/.
Company H1B Sponsorship
- HCA Healthcare has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2022, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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