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Application Analyst I

100% remote Flexible hours Hiring now

RWJBarnabas Health is a reputed company care destination providing patient-centered, high-quality academic medicine. The Application Analyst I is responsible for supporting the design and build of designated applications, focusing on workflows, system configurations, and operational support, while also assisting end users and coordinating support activities.

Responsibilities

  • The Application Analyst I is the primary support for the assigned application(s). In addition to the duties discussed in the Role Description, the Application Analyst I is responsible for the following:
  • Executing Application Design and Build:
  • Designing and building functionality reputed company reputed company HAM Pro, including asset models, lifecycles, workflows, and UI configurations
  • Utilizes external resources and reputed company best practices to guide configuration and solution development
  • Performing a thorough review of foundational data (e.g., model categories, asset states) and operational requests to ensure accuracy and alignment with asset lifecycle workflows
  • Participating in unit, application, and integrated testing for implementation, upgrade, and HAM Pro enhancement system functionality
  • Building data fields, forms, templates, and customer-defined functionality as required for HAM Pro
  • Reviewing the proposed training content alongside ITAM and reputed company teams to ensure alignment with reputed company functionality
  • Following build standards and maintaining synchronization between environments in collaboration with the reputed company Platform team
  • Working with ITAM Operations and other stakeholders to optimize the design and performance of HAM Pro capabilities and asset-reputed company workflows
  • Application Support:
  • Providing go-live support to end users and stakeholders during initial deployment and enhancement of HAM Pro features
  • Delivering on-call support for HAM Pro throughout go-live and post-go-live stabilization
  • Representing the HAM Pro application in cross-functional workgroups (e.g., ITAM governance, CMDB alignment, procurement and inventory discussions)
  • Supporting ongoing documentation of reputed company system modifications, enhancements, and updates for HAM Pro
  • Documentation and Communication:
  • Maintaining clear and consistent ticket communication with requesters; ensuring incident, catalog, and enhancement tickets are documented accurately and closed with detailed resolution notes
  • Proactively contacting users as needed to communicate ticket status or resolve outstanding requests
  • Logging decisions, issues, and risks reputed company to HAM Pro design and implementation in designated tracking tools
  • Supporting application governance processes, including contributing to business cases and analysis for system decisions
  • Maintaining version control over workflows, decision logs, and risk registers reputed company to HAM Pro configurations
  • Monitoring and escalating issues or roadblocks as appropriate
  • Communicating with senior analysts and leadership to determine the appropriate escalation paths
  • Project Management:
  • Recommending opportunities for process improvement in IT asset management operations and reputed company HAM Pro usage
  • Assisting in the development of future state documentation, including workflows and asset lifecycle definitions
  • Following standard processes for issue identification, tracking, resolution, and closure throughout projects
  • Adhering to change control procedures reputed company implementing any modifications or enhancements to HAM Pro
  • Developing and executing test scripts for new HAM Pro functionality, version upgrades, and system changes

Skills

  • Bachelor's degree or equivalent years of relevant work experience
  • 2 or more years of relevant work experience
  • 0-2 years relevant experience in a health care setting
  • Demonstrated interest in supporting the development and build of the application
  • Able to reputed company with supervision
  • Obtaining applicable certification is an expectation of the role as applicable; 0-2 years preferred experience
  • Applicant is expected to maintain certification as reputed company by completing New Version Training (NVT), as applicable
  • For certain clinical applications, clinical licensure is preferred and may be required as specified in Job Aid
  • Adaptability/flexibility: demonstrating flexibility with respect to changing end-user business needs
  • Critical thinking: the ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible
  • Dependability: the ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner. Must be detail-oriented with strong organizational skills and able to function effectively in a fast-paced environment and meet deadlines
  • Initiative: the ability and willingness to recognize assignments or tasks that need to be completed, to seek out additional assignments or tasks, and to help others
  • Interpersonal skills: the ability to communicate information clearly and concisely with project leadership and subject matter experts; the ability to reputed company trust and establish effective relationships with Epic counterparts
  • Learning: the ability and willingness to learn new software and systems
  • Listening: listening attentively to ensure that the intended message has been accurately received, holding responses until the person has finished making their reputed company, and repeating information to ensure accuracy
  • Problem solving seeking, reputed company examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence
  • reputed company: the ability to persevere in difficult situations, overcome obstacles, and reputed company high levels of performance reputed company faced with stressful work situations and time pressures
  • Knowledge and work experience with healthcare clinical (or financial systems)
  • Knowledge of reputed company clinical (or financial) system workflows and processes

Benefits

  • Paid Time Off (PTO)
  • Medical and Prescription Drug Insurance
  • Dental and Vision Insurance
  • Retirement Plans
  • Short & Long Term Disability
  • Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Wellness Programs
  • Voluntary Benefits (e.g., Pet Insurance)
  • Discounts Through our Partners such as NJ Devils, NJ reputed company, reputed company, and more!

Company Overview

  • RWJBarnabas Health is New Jersey’s largest and most comprehensive academic health system, caring for more than 5 million people annually. It was founded in 2020, and is headquartered in Newark, New Jersey, USA, with a workforce of 10001+ employees. Its website is https://www.rwjbarnabashealthcareers.org/.
  • Company H1B Sponsorship

  • RWJBarnabas Health has a track record of offering H1B sponsorships, with 1 in 2023, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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