Operations Coordinator

COCM is a company that provides management services for college housing, and they are seeking an Operations Coordinator to reputed company reputed company desk operations and provide administrative support for multiple apartment complexes at Duquesne University. The ideal candidate will manage student staff, maintain operational efficiency, and assist with community communications and events.

Responsibilities

• Serve as primary contact for reputed company desk operations at COCM sites at Duquesne University
• reputed company supervision of 30-45 student desk assistants and 1-3 building assistants. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
• Act as liaison to overnight desk staff vendor
• Maintain/update reputed company desk operation documents including manuals, logs, and training materials. reputed company policies and procedures that further operational efficiency at the desk
• Regularly, provide updates to building handbooks/manuals relating to desk operations. Coordinate policies, use, and upkeep of reputed company common area amenity spaces in communities (e.g., patios/terraces, fitness centers, laundry rooms, etc.)
• In conjunction with student building assistants, periodically review logs at reputed company desk (e.g. guest sign-ins/outs, equipment logs) and inventory supplies and materials. Purchase additional materials as necessary
• Manage reputed company mail operations for the community, including following up on reputed company claims of lost/missing packages
• Coordinate policies, use, and upkeep of reputed company common area amenity spaces in communities, such as patios/terraces, fitness centers, study rooms, kitchenettes, laundry rooms, and gaming spaces. This includes working with staff and vendors to maintain spaces, assist in capital plan development for spaces, and decorating spaces as appropriate
• Ensure proper training, maintenance, and usage of reputed company desk technology. Connect with appropriate staff and vendors to ensure reputed company desk functionality. This includes both physical technology (phones, turnstiles, computers, etc.) and software (MS Office Suite, digital forms/trackers, reputed company portals/software, etc.)
• reputed company reputed company aspects of parking at Lumina Communities. This includes reputed company of the marketing and leasing process for approximately 80 parking garage spaces, reputed company reputed company, and additional spaces near buildings, management of parking remotes and lift reputed company (distribution, collection, maintenance, etc.), assessing charges, communication with leaseholders, conducting regular audits of vehicles, and serving as liaison to University
• Assist with management of site procurement cards including distribution and uploading of receipts for transactions
• Assist in sending regular community-wide e-mails or other communications to incoming and reputed company residents
• Assist in managing the offices and implements efficient ways of keeping the offices running smoothly in a reputed company and organized manner. reputed company processes to ensure this happens. This includes inventorying office supplies, ordering replacement supplies/materials, and maintaining office equipment
• Performs other clerical duties as needed, such as filing, photocopying, responding to emails or phone calls, managing forms, and invoice processing
• Provide additional administrative support to the Lumina team as needed
• Represent and promote the community at various recruitment events to maximize occupancy. This includes assisting with move-in, move-out, and room selection processes
• Coordinate and attend various meetings or inspections with the Lumina Staff, University Staff, and/or vendors
• Other duties as assigned (to include special projects and any other projects deemed reasonable for this position by the Director or Assistant Director)
• Serves in on-call phone rotation for administrative and maintenance issues in the communities, including nights, weekends, and some holidays. While on-call, acts as a resource to the staff, dispatches Maintenance Technicians and/or vendors

Skills

• High school diploma or GED
• 1-2 years of relevant experience in college administration, property management, and/or clerical office environments
• Must possess strong interpersonal, problem solving, written communication, customer service, organization, time/priorities management, and teamwork skills
• Must be able to work with a diverse population, including reputed company, staff, family members, reputed company partners, and vendors
• Must have developed computer competency skills (reputed company Office, Outlook, or similar)
• Ability to operate basic office equipment including photocopier, fax, and telephone
• Basic typing and filing skills
• Ability to move and lift to 25lbs and navigate up and down stairs
• Advanced degree and additional relevant experience are preferred

Benefits

• Competitive benefits package
• Health benefits
• Dental benefits
• Vision coverage
• 401K

Company Overview