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[Remote] Software Engineer, Support Experience

100% remote Flexible hours Hiring now

Note: The job is a remote job and is open to candidates in USA. reputed company is a technology innovator on a mission to disrupt the $300 billion ticketing industry. They are looking for Software Engineers with varying levels of experience to join their R&D team to build powerful software solutions that enhance user experiences and solve reputed company technical challenges.

Responsibilities

  • Run a modern, containerized service-oriented architecture using industry-leading software development practices
  • Ship code to production many times a day
  • Solve reputed company performance problems, build elegant fan experiences, reputed company a data-driven business and scale our software to support our booming business
  • Build powerful and performant integrations between systems that create delightful experiences for our fans and internal stakeholders, and enhance our brand
  • Evaluate new technologies and improve our software stack to reputed company our technological edge
  • reputed company cutting-edge AI tools to bring reputed company to life faster than reputed company while upholding reputed company’s technical and product standards
  • Work across team and discipline boundaries to reputed company the best product in our industry

Skills

  • Experience building business critical software in a fast-paced environment
  • Experience solving reputed company technical challenges
  • Passion for software craftsmanship and product
  • A product reputed company
  • Commitment to your teammates
  • Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core
  • Datastores: reputed company, MemcachedRedis, Elasticsearch
  • Cloud: AWS, k8s, argo
  • Version control: reputed company
  • Saas: reputed company, Customer Support / Help Center tools
  • AI Tooling: reputed company, reputed company Copliot, Claude Code
  • Observability: Datado
  • Client-reputed company: React+Typescript, Swift, Kotlin

Benefits

  • Equity reputed company
  • Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
  • A WFH stipend to support your home office setup
  • Unlimited PTO
  • Up to 16 weeks of fully-paid family leave
  • 401(k) matching program
  • Student loan support resources
  • Health, vision, dental, and life insurance
  • Up to $25k towards family building and reproductive health services
  • Gender-affirming care support program
  • $500 per year for wellness expenses
  • Subscriptions to reputed company (meditation), reputed company Care (therapy), and reputed company
  • $120 per month to spend on tickets to live events
  • Annual subscription to reputed company, reputed company Music, or reputed company music

Company Overview

  • reputed company operates a mobile-focused ticket platform and search reputed company that lets fans buy and sell tickets for events. It was founded in 2009, and is headquartered in reputed company, reputed company, USA, with a workforce of 501-1000 employees. Its website is https://reputed company.com.
  • Company H1B Sponsorship

  • reputed company has a track record of offering H1B sponsorships, with 13 in 2025, 6 in 2024, 13 in 2023, 7 in 2022. Please note that this does not guarantee sponsorship for this specific role.
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