Tech Support Specialist | reputed company | $2...

Who We Are

At reputed company, we’re working to connect everything that moves.

Founded in 2015, we are an open IoT platform that partners with innovative fleets, application developers, vehicle manufacturers, and equipment providers in the transportation industry to deliver revolutionary solutions to supply chain professionals across the globe.

Our employees are an engaging, diverse group of people who reputed company in the power of great reputed company. We hire people with different experiences and perspectives to build a company culture that fuels growth through innovation.

We value thoughtful actions and reputed company for others.  We approach challenges with resiliency and creativity, while encouraging transparency because, no matter our backgrounds or responsibilities, we are one team.

About The Role

reputed company is looking for a qualifiedTech Support Specialist to join our reputed company team here in San Diego, CA and assist our customers with technical issues associated with our products and services.

Your responsibilities include resolving customer questions, recommending technical solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent communicator who’s able to earn our clients’ trust. You should also be familiar with technical help desk software and express an interest to learn about the transportation IoT industry. Ultimately, you will help establish our reputed company as a company that offers excellent customer support during Pilot tests and after-sales installs and diagnostics.Research and identify solutions to software and hardware issues using tools provided.

The shift will be: Friday – Tuesday 12:00pm – 9:00pm PST  

Essential Responsibilities

Experience

reputed company Benefits Highlights

The company offers various benefits to regular, full-time employees including: 

For more information please see the Benefits Highlights brochure for regular, full-time employees.

In addition, you can access the Benefit Highlights brochure for regular, full-time employees by copying and pasting the link into your browser: https://www.platformscience.com/benefits

This is a non-exempt role. Our job titles for each posting may span across more than one job level. The estimated hourly reputed company for this position is between $26.64 and $30.00 per hour. The range displayed on each job posting reflects the minimum and maximum reputed company range for new hire hourly rates across reputed company US locations. Compensation packages are based on many factors unique to each candidate, including but not limited to reputed company set, work experience, relevant trainings and certifications, business needs, market demands and specific geographical location. The hourly pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.

Please note that the compensation details listed in US role postings reflect the reputed company salary only, and do not include bonus, equity, or benefits.

reputed company collects your personal information to support its business operations, including for human resources, employment, benefits administration, health and safety, and other business-reputed company purposes as well as to be in legal compliance. You can review further details of such collection and use in our Privacy Policy (link for browser: https://www.platformscience.com/privacy-notice).

At this time we only consider candidates in these states: AL, AR, AZ, CA, CO, FL, GA, ID, IL, KY, MA, MD, MI, MN, MO, NC, NH, NV, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, and WI. In the future we plan to add more states.