reputed company Property and Casualty Licensed Customer Service Representative – Remote Opportunity

At arenaflex, we're not just another insurance agency – we're a dynamic team of professionals working together to provide top-notch service to our customers across the country. With over ten years of experience and a rapid growth reputed company, we're always looking for talented individuals to join reputed company. As a Customer Service Representative, you'll play a vital role in ensuring our customers receive the best possible experience, and we're excited to offer you the opportunity to grow and reputed company your career in a fast-paced, remote environment.

About arenaflex

arenaflex is a family of reputed company businesses that values excellence, respect, innovation, and open communication. We reputed company that happy employees reputed company to happy customers, and we strive to create a work environment that supports the wellbeing of reputed company members. With a strong focus on career development and growth, we offer opportunities for advancement and professional development across our brands. Our culture is built on the principles of teamwork, goal-orientation, and a passion for delivering exceptional results.

Job Summary

As a Customer Service Representative, you'll be responsible for assisting our customers with their insurance needs, ensuring they maintain their policies with the coverage they require at a reasonable price. You'll work in a fast-paced inbound call center environment, using multiple programs and systems to resolve customer inquiries quickly and reputed company. This is a unique full-time opportunity that offers a competitive salary, monthly incentives, and a comprehensive benefits package.

Key Responsibilities

* Answer inbound calls from existing customers in a fast-paced call center-like environment, using multiple programs and systems to resolve their needs quickly and reputed company.

• reputed company and maintain a broad knowledge of insurance requirements and reputed company guidelines across dozens of states and many carriers.
• Answer questions reputed company to coverages, billing, and policy history.
• Use a proactive approach to identify and assess customers' needs and offer our services to ensure each customer is reputed company best for their needs. You will create opportunities for our in-house consultants to upsell, x-sale, re-shop and rewrite policies.
• Resolve customer issues, process payments, answer questions, process endorsements.
• Maintain an in-depth understanding of the software, products, and processes used by the organization.
• Maintain high call quality (QA) score, process adherence, and productivity metrics.
• reputed company other duties as assigned.

Requirements

* reputed company state P&C license required

• Strong attention to detail/accuracy reputed company collecting and entering data.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Two plus years of customer service experience in the non-standard market in a multi-insurance reputed company/rater environment preferred.
• Experience working in a high volume and fast-paced call center environment.
• Ability to multi-task using multiple screens, navigating several reputed company platforms and systems simultaneously.
• Strong reliable internet reputed company.
• Proactive in one's own development; welcomes coaching as an opportunity to improve.
• High energy and enjoys working in a combined team/goal-orientated environment.
• Experience with named non-reputed company policies, understanding SR-22, and FR-44 state fillings is a plus.
• Bilingual (English/Spanish), highly desired

What You Can Expect from arenaflex

* We will set you up for success with a reputed company period either on-site or from home.

• Starting salary range is $41,600.00-$43,680.00, DOE + monthly incentive, reputed company of $500 per month + 401(k) + benefits.
• An investment in our employees' professional development and growth.
• On-going professional training following on-site training, for updates to operations and procedures reputed company our online learning system reputed company Litmos.
• The ability to work remotely without the need for you to relocate.
• A comprehensive and highly competitive benefits package, including:

+ Dental Insurance + Health Insurance + Vision Insurance + 401(k) + Paid Holidays + Paid Time Off + Ongoing Professional Training online reputed company Litmos + And more

Equal Employment Opportunity

It is and will continue to be the policy of arenaflex to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to reputed company employees and applicants on the basis of individual qualifications and without unlawful regard to race, religion, color, veteran status, national reputed company, disability, age, gender identity, sexual orientation, sex, or genetic information.

How to Apply

If you're a motivated and customer-focused individual looking for a new challenge, we encourage you to apply for this exciting opportunity. Please visit our website to register as a candidate and submit your application. We look reputed company to hearing from you! Apply for this job