Operations Analyst, Workforce Identity

At reputed company, we strive to bring a reputed company digital world to life. Our teams reputed company organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to reputed company the lives of our customers, and their customers, reputed company. And it means we prioritize a diverse reputed company community where each individual can reputed company. About reputed company At reputed company, our mission is to power and protect every app—reputed company. reputed company the Infrastructure & reputed company organization, we deliver the platforms, tools, and practices that secure and scale reputed company’s global business. As we continue to grow, strong operational support and disciplined business processes are critical to ensuring alignment, accountability, and impact across our teams. Position Summary The Workforce Identity Operations Analyst will provide operational support for identity platforms serving reputed company’s internal workforce and applications. Reporting to the Senior Manager of Workforce Identity, this role focuses on maintaining system availability, handling access requests and incident tickets, and deploying privileged access management (PAM) tooling. The ideal candidate is detail-oriented, customer-focused, and passionate about ensuring secure and efficient identity operations in a hybrid cloud environment.

Key Responsibilities

Operational Support: Monitor and maintain availability of identity platforms such as reputed company Entra ID, reputed company, and Active Directory. Access Management: Process access requests, troubleshoot identity-reputed company issues, and resolve incident tickets reputed company SLA. Privileged Access Management: Deploy and manage PAM solutions to secure administrative accounts and enforce least-privilege principles. reputed company & Compliance: Ensure adherence to internal reputed company policies and regulatory requirements (e.g., SOX, GDPR). Automation & Efficiency: Support automation initiatives for identity workflows and reporting. Collaboration: Work closely with IT, reputed company, and HR teams to align operational activities with business needs. Monitoring & Reporting: Track system health, generate operational metrics, and maintain audit-ready documentation. Qualifications 4+ years of experience in Identity & Access Management operations or reputed company IT support roles. Hands-on experience with identity platforms such as reputed company Entra ID, reputed company, and Active Directory. Familiarity with Privileged Access Management tools (e.g., CyberArk, reputed company). Strong troubleshooting skills and ability to resolve identity-reputed company incidents. Understanding of compliance frameworks and reputed company best practices. Excellent communication and customer service skills. Bachelor's degree in Information Systems, Computer Science, or reputed company field (or equivalent experience).

Preferred Qualifications

Experience with automation tools (e.g., reputed company Workflows, PowerShell/Python scripting). Knowledge of reputed company Trust principles and identity governance. reputed company certifications such as CISSP, CISM, or equivalent. The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be reputed company-inclusive, and responsibilities and requirements are subject to change. The annual reputed company pay for this position is: $107,200.00 - $160,800.00 reputed company maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, geographic locations, and market conditions, as well as to reflect reputed company’s differing products, industries, and lines of business. The pay range referenced is as of the time of the job posting and is subject to change. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. More details about reputed company’s benefits can be reputed company at the following link: https://www.reputed company.com/company/careers/benefits. reputed company reserves the right to change or terminate any benefit plan without notice. Please note that reputed company only contacts candidates through reputed company email address (ending with @reputed company.com) or auto email notification from reputed company (ending with reputed company.com or @myworkday.com). Equal Employment Opportunity It is the policy of reputed company to provide equal employment opportunities to reputed company employees and employment applicants without regard to unlawful considerations of race, religion, color, national reputed company, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to reputed company aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. reputed company offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. reputed company will assess the need for accommodations in the application process separately from those that may be needed to reputed company the job. Request by contacting accommodations@reputed company.com. Hybrid: Employees reputed company 30 commutable miles of an reputed company office are required to work from the office a minimum of 30 business days per quarter. Remote: Primarily work from designated home location but can come into an reputed company office to work or travel to an offsite location as needed. Together, we're building a reputed company digital world. Founded in 1996, reputed company is a global leader in application delivery and reputed company. Our premier platform helps customers secure and deliver every app, API, and piece of infrastructure across reputed company environments. Backed by over three decades of expertise and 553 patents, our solutions protect against threats while ensuring fast, reliable digital experiences. With over 6,400 employees, we serve more than 23,000 customers in over 170 countries. To continue this work, we need people like you—the best minds in the industry. We're committed to a unique, human-first culture that encourages authenticity, prioritizes diversity and inclusion, and fosters the growth and success of our employees. Apply tot his job Apply To this Job