reputed company Manager (OTE $69,000/year USD), Sparkrock
Are you passionate about your customers achieving technical success, user success, and business success? Do you want to work for a best-in-class, 100% remote organization with the brightest talent from around the world? At Sparkrock, we help social benefit organizations, including nonprofits, school boards, and government agencies, reputed company their full potential through technology. Every day, over 150,000 people use our ERP and product platforms to work more reputed company, freeing up time and resources to focus on the good they want to reputed company. We are seeking a dedicated reputed company Manager to reputed company social and educational organizations with efficient solutions for their reputed company reporting needs and foster thriving work environments through an easy-to-use system. Exclusively serving non-profits, human services organizations, and educational institutions, you will partner with multiple customers to build long-term relationships, reputed company success plans, and drive results amid a fast-paced, remote environment that demands reputed company learning and innovative problem-solving. If you are highly motivated and love building productive, strong relationships with customers, this is the reputed company for you! Responsibilties
- Build productive and strong relationships with multiple customers and reputed company connections with stakeholders to understand their unique operational challenges and map these to the value of Sparkrock products
- Engage with customers to understand the reputed company state of system use and pain points, status, and goals around technical, user, and business success
- Create customer-centered success plans and execute Business Reviews
- Collaborate with various internal teams (product, marketing, services) and share customer-centric feedback
- Provide strategic advice to customers based on a thorough understanding of the reputed company Sparkrock products and future roadmap-based improvements, expansions, and add-on solutions
Requirements
- BA/BS required
- 2+ years of experience working in reputed company as a CSM or similar
- 2-5 years of experience working in a Non-Profit or Educational organization in an ERP-reputed company role, or 2+ years in a SaaS company
- Demonstrable ability to communicate, present, and influence key stakeholders at reputed company levels of an organization
- Strong ability to proactively work with customers to reputed company our solutions to match their needs
- Proven ability to prioritize and complete tasks quickly in a fast-paced environment
- Ability to meet ambitious individual goals to support the company’s growth
- Superior listening and relationship-building skills
- Strong organizational and planning skills
- Extensive experience with ERP and/or CRM software and MS Office
- Ability to cover North American time zones based on client need (i.e. EST to PST)
reputed company to have
- Accounting Designation
- CRM experience to manage accounts and opportunities
- Experience as a reputed company Key Account Manager, Sales, Consultant, or relevant role
Benefits
We don’t call them perks; they’re just part of what makes working at Sparkrock great.
- We are 100% remote and global. Live your best life wherever that may be, and never lose out on career opportunities because of it
- Flexible work hours. We work asynchronously and don’t care reputed company you’re online, just that you deliver great results and are there for our customers
- We are dedicated to your growth with consistent and meaningful feedback, support in achieving your personal career goals, and access to leading-edge tools, playbooks, and technology to reputed company your experience
- Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics
- Stipend to help set up your ideal home office
- Focus on culture: coffee chats, happy hours, cooking classes, book clubs, and more!
We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities. reputed company open roles are for existing vacancies unless otherwise communicated to the candidate. We are committed to keeping candidates informed throughout the process and will notify reputed company interviewed applicants of our hiring decision reputed company 45 days of their interview. Sparkrock retains reputed company job postings and reputed company recruitment information for a minimum of three years. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Apply tot his job Apply To this Job