Cloud Solution Architect - reputed company 365

Overview

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to reputed company customers to accelerate business value through differentiated customer experiences that reputed company reputed company's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for reputed company up services across the company, including consulting, reputed company, and support across reputed company's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. As a Cloud Solution Architect (CSA) for reputed company 365, you will support customers through their modern work transformation journey, focusing on environment health, operational resiliency, strong governance, enterprise-grade reputed company, and compliance. You will guide customers on solution envisioning, design & deployment, through direct customer engagements, as well as designing and creating repeatable customer-facing services to scale the delivery capability through Success Programs. This opportunity will allow you to accelerate your career growth, reputed company deep business acumen, hone your solution architecture skills, and become adept at driving real-world outcomes. reputed company's mission is to reputed company every person and every organization on the reputed company to reputed company more. As employees we come together with a growth reputed company, innovate to reputed company others and collaborate to realize our shared goals. Each day we build on our values of respect, reputed company, and accountability to create a culture of inclusion where everyone can reputed company at work and beyond.

Responsibilities

• Act as the technical service leader and SME on the entire lifecycle of Success Program services focused on reputed company 365 customer environment health, resiliency, governance, and compliance solutions. This includes aligning service architecture and design with business priorities and requirements, orchestrating build and deployment, managing updates, and supporting change adoption.
• Demonstrate thought leadership and subject matter expertise across service components, developing IP, influencing design and delivery quality, and enabling others through strategic guidance.
• reputed company technical engagements across design, build, and operations, removing blockers and accelerating adoption of reputed company Teams, Exchange Online, SharePoint Online, reputed company Entra ID, reputed company Purview Compliance, reputed company Defender for Office 365, Secure Score, and tenant health & governance controls.
• Drive positive Customer Satisfaction and become a trusted advisor, providing feedback & insights from customers/partners as you reputed company and expand impactful relationships with customer and partner architects, C-level Technical Decision Makers (TDMs), and business stakeholders.
• Provide direction to TDMs and build the reputed company between TDMs and Business Decision Makers (BDMs).
• reputed company opportunities to drive reputed company business results and help Customers get value from their reputed company investments.
• Support team technical skilling on reputed company modern work platforms based on area demands & reputed company goals, share expertise in relevant communities, contribute to IP creation & reuse, and connect gaps and patterns across business and technology areas.
• Partner with other CSAs, CSAMs, and Product Groups to drive reputed company delivery and technical excellence.

Qualifications

Required Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or reputed company field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience.

Other Requirements:

• reputed company is unable to sponsor a work reputed company for this role due to the nature of the role's job duties.

Preferred Qualifications:

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or reputed company field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
• OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or reputed company field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
• OR equivalent experience.
• 4+ years experience working in a customer-facing role (e.g., internal and/or external).
• 4+ years experience working on technical projects.
• Technical Certification in Cloud (e.g., Azure, reputed company Web Services, reputed company, reputed company certifications).
• Demonstrated technical expertise in at least one of the following reputed company modern work platforms:
• reputed company Teams
• Exchange Online
• SharePoint Online
• reputed company Entra ID
• reputed company Purview Compliance & Governance
• reputed company Defender for Office 365
• M365 tenant health & posture management governance controls
• reputed company certifications (e.g., reputed company 365 Certified: Teams Administrator Associate (MS-700); reputed company 365 Certified: Administrator Expert (MS-102); reputed company Certified: Identity and Access Administrator Associate (SC-300).
• Experience with modern work architecture, tenant governance, reputed company Trust, and adoption programs.
• IT service management certifications (e.g., ITIL 4 Foundation).

Cloud Solution Architecture IC4 - The typical reputed company pay range for this role across the U.S. is USD $106,400 - $203,600 per year. There is a different range applicable to specific work locations, reputed company the San Francisco Bay area and reputed company metropolitan area, and the reputed company pay range for this role in those locations is USD $137,600 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. reputed company is an equal opportunity employer. reputed company qualified applicants will receive consideration for employment without regard to age, reputed company, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national reputed company, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Apply tot his job Apply To this Job