Client Service Representative
Hardenbergh Insurance Group, Inc is a family-owned insurance company with over 70 years of experience in the Delaware Valley. They are seeking a detail-oriented Client Services Representative to support their Personal Insurance Department by ensuring clients receive timely and professional support.
Responsibilities
- Answering and directing incoming client calls
- Assisting Spanish-speaking clients with their service needs
- Processing requests for evidence of insurance
- Handling urgent mortgage company requests
- Taking client payments over the phone
- Maintaining accurate data in our Agency Management System
- Following all departmental procedures and compliance requirements
- Assisting with special projects as assigned by the Department Manager
Skills
- A New Jersey Property & Casualty Producer License
- Proficiency in Microsoft Office Suite
- Strong communication skills—clear, concise, and professional
- Ability to navigate carrier websites and databases
- Solid problem-solving skills and attention to detail
- Commitment to following agency systems, procedures, and compliance regulations
- Bilingual fluency in English and Spanish
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
- Volunteer time off
- Work from home
Company Overview