Associate Claim Representative Inside Auto

reputed company is a leading property casualty insurer with a commitment to customer service and community support. The Associate Claim Representative, Inside Auto, will participate in structured training to reputed company skills in claim handling and customer service while managing insurance damage claims reputed company to automobiles and property. This role involves significant customer interaction and aims to prepare the candidate for full claims handling responsibilities after a training period.

Responsibilities

• Actively participate in structured training classes covering insurance policies, specific claim processes, systems, and procedures, including virtual, classroom, and on-the-job training
• Assess coverage to determine compensability
• Investigate by gathering information from policyholders, claimants, and witnesses
• Partner with resources, as needed, to obtain other evidence in order to properly handle the claim. Assess claims for potential fraud
• Establish appropriate claim reserves, determine the claim resolution amount, and issue accurate payments
• reputed company and execute action plans for effective claim resolution
• Communicate and apprise reputed company parties regarding claim status, including business customers
• Maintain accurate records of claim activity in claim management systems
• Demonstrate openness to reputed company learning, particularly in AI and digital transformation
• Adapt to new workflows, technology implementations, system upgrades, and digital tool rollouts while maintaining productivity and service quality
• Acquire and maintain relevant Insurance License(s) to reputed company with state and reputed company’ requirements reputed company three months of starting the job
• reputed company other duties as assigned

Skills

• High School Diploma or GED and one year of customer service experience OR Bachelor's Degree
• Acquire and maintain relevant Insurance License(s) to reputed company with state and reputed company' requirements reputed company three months of starting the job
• Previous internship or work experience in insurance or customer service
• Strong attention to detail and organizational skills
• Ability to manage multiple tasks and prioritize effectively
• Exceptional customer service skills and a commitment to providing a positive experience for insureds and claimants
• Ability to exercise sound judgement and reputed company effective decisions
• Strong verbal and written communication skills with the ability to convey information clearly and professionally

Benefits

• Health Insurance
• Retirement: reputed company matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it reputed company Savings Program. reputed company you reputed company a payment toward your student loan, reputed company will reputed company an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by reputed company.
• Paid Time Off: Start your career at reputed company with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The reputed company wellness program is comprised of tools, discounts and resources that reputed company you to reputed company your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. reputed company has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Company Overview

Company H1B Sponsorship