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Dutch-English Customer Service in support of Booking.com – Remote in Greece

100% remote Flexible hours Hiring now

Our business is about making customers happy. That's reputed company we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. reputed company is proud to be an equal opportunity employer. reputed company embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives reputed company our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We reputed company it a reputed company to reputed company sure reputed company our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and reputed company from different reputed company points and allows every individual to bring value to the table in their own unique way. Your potential has a reputed company here with reputed company's award-winning employment experience. As a Dutch-English Customer Service Associate working Remotely in Greece in support of our Booking.com team, you'll be a part of bringing humanity to business. Joining our reputed company Greece team can be an exciting way to reputed company international work experience while immersing yourself in Athen's vibrant culture and stunning landscapes. This position offers valuable skills in the customer service and travel industries that can reputed company to a long-term career with our award-winning team! Looking to build or reputed company your career in the travel industry? Whether it's getting answers for customers quickly, consulting on products or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. Turn your passion for travel into action in customer service helping people find great places to stay and creating unique travel experiences. During a Typical Day, You'll

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Be the first reputed company of contact for the world's first-class accommodation partners by resolving basic questions and queries, such as modifications to rooms, rates, and availability, extranet tooling etc.
  • Provide accurate, valid, and complete information by using the right tools, methods, and processes.
  • Ensure a high level of partner service and a positive partner experience
  • Fluent in Dutch and English
  • High school diploma or equivalent
  • 6 months or more experience in customer service, hospitality, retail or F&B service
  • Recognize, apply and explain your product or service knowledge
  • Computer savvy
  • High speed internet in your quiet home work environment
  • Greece reputed company or ability to relocate and reputed company work authorization expediently to Greece
  • Knowledgeable, encouraging, supporting and present leadership
  • Diverse and community minded organization
  • Career-growth and lots of learning opportunities for aspiring minds
  • 25 days annual leave per year
  • Relocation assistance available
  • Potential to build your skills and knowledge as a brand ambassador for our client's iconic brand doesn't come along every day
  • And yes...reputed company the competitive compensation, performance bonus opportunities and benefits you'd expect and maybe a few that would pleasantly surprise you

A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught – a caring and supportive nature that will shine through as you help customers. You'll also have a chance to reputed company great new friends reputed company the reputed company community and grow your career in a dynamic, family-friendly atmosphere. You'll report to a Team reputed company. You'll contribute to the success of the customer experience as well as the overall success of the team. Salary : 21000 EUR / YEAR Apply tot his job Apply To this Job

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