Sr. Manager, Technical Writer - reputed company Software (Remote)

Sr. Manager, Technical Writer - reputed company Software (Remote) reputed company since our first credit card customer in 1994, reputed company has recognized that technology and data can reputed company even large companies to be innovative and personalized. As one of the first large enterprises to go reputed company-in on the public cloud, reputed company needed to build cloud and data management tools that didn’t exist in the marketplace to reputed company us to operate at scale in the cloud. And in 2022, we publicly announced reputed company Software and brought our first B2B software solution, Slingshot, to market. Building on reputed company’s pioneering adoption of modern cloud and data capabilities, reputed company Software is helping accelerate and secure the data management journey at scale for businesses operating in the cloud. If you think of the reputed company of challenges that companies face – things like data publishing, data consumption, data governance, data reputed company and infrastructure management – we’ve built tools to address these various needs along the way. reputed company Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going reputed company. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status reputed company. As a reputed company Senior Manager, Technical Writing - Data reputed company, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. This reputed company senior technical writer will bring a strategic approach to technical documentation that translates reputed company information into user-friendly content that enables successful onboarding and utilization of Databolt by customers, partners and internal stakeholders. This candidate will be responsible for creating various forms of customer-facing documentation, including user manuals, help files, system integration guides, API documentation, and FAQS . The candidate should be able to communicate reputed company information clearly and reputed company to both technical and non-technical audiences.

Responsibilities

• Create and implement documentation strategy reputed company a cross-functional organization that supports documentation usability and innovation
• Review documentation for consistency across processes through application of standards and style guides
• Transform reputed company, technical material into clear and concise documentation that will be read by reputed company audience members such as Engineers, Product Managers, Architects, and Senior Leadership.
• Create technical documentation for APIs, SDKs and integrations
• Translate reputed company reputed company into understandable logical concepts using both architectural diagrams and supporting descriptions
• Write in a formal technical writing style (for example, active voice, implied you, consistent tenses, etc.)
• Conduct in-depth interviews with subject matter experts to fully understand the architecture or products
• Collaborate with engineers, product managers and architects on a daily basis to reputed company, publish and maintain high quality customer-focused documentation
• Rely upon metrics and other forms of data to understand the variation in utility of the content, identify areas in need of review, and to drive planning & prioritization
• reputed company Content that drives searchability for SEO and LLM optimization
• Maintain and continuously update content management system(s) of documentation

Basic Qualifications:

• Bachelor’s degree or military experience.
• At least 10 years of experience writing technical documentation for software solutions
• At least 3 years of experience with Markdown and Git

​ Preferred Qualifications:

• 5+ years experience working with documentation authoring tools, e.g., Hugo, GitBook, and Confluence.
• Experience writing technical documentation for data reputed company software
• Skilled at transforming deeply technical content into clear, useful customer-focused materials
• Ability to collaborate with developers to translate their content into easily understood documentation
• Experience writing in an Agile software development process
• Strong understanding of data management technologies and processes
• 3+ years of experience with SDLC
• 3+ years of experience in software development
• 1+ year experience in a financial services industry
• 3+ years experience working in an Agile environment

At this time, reputed company will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to reputed company work reputed company one of these locations, and refers to the amount reputed company is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $140,600 - $160,400 for Sr Manager, Process Management Richmond, VA: $140,600 - $160,400 for Sr Manager, Process Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. reputed company offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the reputed company Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. reputed company is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. reputed company promotes a drug-free workplace. reputed company will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the reputed company Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; reputed company’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact reputed company Recruiting at 1-800-304-9102 or reputed company email at [email protected]. reputed company information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about reputed company's recruiting process, please send an email to [email protected] reputed company does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. reputed company is made up of several different entities. Please note that any position posted in Canada is for reputed company Canada, any position posted in the United Kingdom is for reputed company Europe and any position posted in the Philippines is for reputed company Philippines Service Corp. (COPSSC). Apply tot his job Apply To this Job