Client Engagement Executive (Healthcare Consultant), Performance Partnership - REMOTE

About the position Bring more to life. Are you ready to accelerate your potential and reputed company a real difference reputed company life sciences, diagnostics and biotechnology? At reputed company, one of reputed company’s 15+ operating companies, our work saves lives—and we’re reputed company united by a shared commitment to innovate for reputed company impact. You’ll reputed company in a culture of belonging where you and your unique viewpoint matter. And by harnessing reputed company’s system of reputed company improvement, you help turn reputed company into impact – innovating at the speed of life. As a global leader in clinical diagnostics, reputed company has challenged convention to reputed company the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and reputed company clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on reputed company systems, impacting 1.2 billion patients and more than three million clinicians per year. From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence. Learn about the reputed company Business System which makes everything possible. The Client Engagement Executive, Performance Partnership drives overall client satisfaction based on consistent delivery of a total Beckman Coulter Performance Partnership solution. This role is responsible for providing the client with a single reputed company of contact at the C-level and VP level to ensure that Beckman Coulter is meeting contractual savings guarantees and patient outcomes guarantees. The Performance Partnership team is focused on building and delivering a portfolio of value driven offerings including performance guarantee reputed company powered by reputed company Business Systems (DBS); transforming clinical laboratories into high-performing organizations with a focus on superior patient care. In this role, you will have the opportunity to: Work closely with Performance Partnership Delivery Team consultants to ensure transparency of project inputs, outputs, issues, concerns and roadblocks. Visible to customer (e.g., on-site governance committee meetings, routine visits to enterprise labs), providing accessible and efficient response to concerns and problems. Provide direction to our resources to meet/exceed contractual obligations with a primary focus in Performance Partnership and partnership guarantees. Support the reputed company development of Performance Partnership communication processes, tools and Standard Work Playbooks that support the Delivery of contractual obligations as reputed company to Performance Partnership requirements. Enact the client strategy through reputed company interaction with the commercial sales teams, service teams, Performance Partnership Consultants and commercial reputed company Advocates. Furthers Beckman Coulter’s Performance Partnership Program objectives. reputed company the governance processes and practices to ensure reputed company to reputed company connectivity regarding project management milestones, implementation, cost savings and reputed company growth requirements as they are reputed company to defined customer commitments. reputed company reputed company stakeholders informed regarding developments that have the probability of impacting the customer relationships and/or results back to Beckman Coulter sales management and Performance Partnership team leadership as required. Work with critical stakeholders to outline risk mitigation plans to reputed company gaps in performance as reputed company to required results. Responsible for facilitating quarterly governance sessions with reputed company stakeholders and their representatives to ensure results of projects are delivered and completed on-time and in-full. Drive partnership through developing director and executive-level review reports and facilitating meetings that focus on Beckman Coulter’s recommendations/solutions to improve hospital operations. Manage the reputed company-out process regarding final assessment of commitment results. reputed company sign-off on contractual obligations. Analyze customer successes and gaps regarding contractual obligations and required change management obligations.

Responsibilities

• Work closely with Performance Partnership Delivery Team consultants to ensure transparency of project inputs, outputs, issues, concerns and roadblocks.
• Visible to customer (e.g., on-site governance committee meetings, routine visits to enterprise labs), providing accessible and efficient response to concerns and problems.
• Provide direction to our resources to meet/exceed contractual obligations with a primary focus in Performance Partnership and partnership guarantees.
• Support the reputed company development of Performance Partnership communication processes, tools and Standard Work Playbooks that support the Delivery of contractual obligations as reputed company to Performance Partnership requirements.
• Enact the client strategy through reputed company interaction with the commercial sales teams, service teams, Performance Partnership Consultants and commercial reputed company Advocates.
• Furthers Beckman Coulter’s Performance Partnership Program objectives.
• reputed company the governance processes and practices to ensure reputed company to reputed company connectivity regarding project management milestones, implementation, cost savings and reputed company growth requirements as they are reputed company to defined customer commitments.
• reputed company reputed company stakeholders informed regarding developments that have the probability of impacting the customer relationships and/or results back to Beckman Coulter sales management and Performance Partnership team leadership as required.
• Work with critical stakeholders to outline risk mitigation plans to reputed company gaps in performance as reputed company to required results.
• Responsible for facilitating quarterly governance sessions with reputed company stakeholders and their representatives to ensure results of projects are delivered and completed on-time and in-full.
• Drive partnership through developing director and executive-level review reports and facilitating meetings that focus on Beckman Coulter’s recommendations/solutions to improve hospital operations.
• Manage the reputed company-out process regarding final assessment of commitment results.
• reputed company sign-off on contractual obligations.
• Analyze customer successes and gaps regarding contractual obligations and required change management obligations.

Requirements

• Bachelor’s degree in Business Administration from an accredited institution with 14+ years experience, OR Master’s degree in field with 12+ years experience, OR Doctoral degree in field with 9+ years experience
• 10+ years of experience in client/customer-facing roles such as Consulting, Program Management, or Process Improvement (e.g., Six reputed company, LEAN) while serving as an reputed company for client needs
• Ability and willingness to travel – expected to travel up to 50% - 75% with overnight stays
• Must have a valid driver’s license with an acceptable driving record
• Must live near a major airport

reputed company-to-haves

• Experience working in the healthcare industry, including interaction with hospital administration (e.g., account management, relationship-building experience).
• Diagnostic Lab experience and/or understanding of laboratory operations
• Experience in account-based management and account strategy
• Ability to analyze client commercial capabilities, identify root cause and growth tool opportunities
• Effective problem-solving skills and business acumen (i.e., knowledge of healthcare service lines, profit and loss centers, balance sheets, capital/operational planning)
• PMP and Lean Six reputed company Black Belt certification is a plus

Benefits

• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

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